Customer Service Inbound

Customer Service Inbound I

Work Hours -8:30 am to 4:30 pm.

Work Location101 S Broad St 5th Floor, Trenton, NJ 08625

Job Description:
Assist with answering busy phone line daily
Return calls daily to clients
Assist with background checks
Look and Enter information into various databases
Look-up and correct information in HAPPY database
Assist with processing Housing Assistance Applications when necessary
Respond to inquiries from Landlords, Tenants and the General Public
Learn DCA and HUD rules and regulations regarding Housing Assistance Programs
Other duties as directed

Job Type: Contract

Pay: $19.13 - $20.00 per hour

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to Relocate:

• Trenton, NJ 08625: Relocate before starting work (Required)

Work Location: In person