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Form of work
SalaryRole Summary:
As a Customer Service Analyst at TransAm Trucking, you will play a pivotal role in ensuring timely updates and changes to loads, analyze recurring data, issues, and other related metrics to deploy the correct plan of action to meet customer requirements.
Qualifications:
- Self-motivated with an interest in the transportation industry (no prior experience needed)
- Strong computer skills and ability to adapt to various software tools
- Analytical, organized, and solution oriented.
- In-office position located in Olathe, KS 66062
Position Details:
- Full-time, Monday-Friday, with extended daytime shifts and occasional weekends (e.g., 6:00a-3:00p)
- Pay's based on experience starting at $19.00-20.00/hr.
Benefits:
- Collaborative work environment
- Health, dental, life, and disability insurance
- 401(k) plan with company match
- 88 hours of paid time off after 90 days, increasing with tenure
- Discounts on gym memberships, mobile phone services, and more!
TransAm is committed to the principles of equal employment opportunity and nondiscrimination.
Skills
Preferred- Customer service experience
- Ability to work in fast-paced environments
Behaviors
Required- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Functional Expert: Considered a thought leader on a subject
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
