Customer Service

Job description -

• Respond to assigned customer account requests.
• Provide price quotations for aftermarket parts and projects.
• Work with Engineering and Purchasing on problem parts and communicate timeframe to Customer.
• Verify prices, delivery dates and shipment method.
• Communicate to their assigned Customers if any issues prevent the order from shipping on time.
• Prepare open order reports for key Customers.
• Provide credit notes for customers in collaboration with finance and Managers.

Qualification

• Bachelor's Degree
• Minimum of 3-5 years’ experience in Customer Service.

Job Type: Contract

Salary: $25.00 - $30.00 per hour

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Experience:

• Customer service: 4 years (Required)
• Manufacturing/Automation industry: 1 year (Required)

Ability to Commute:

• Erie, PA 16531 (Required)

Work Location: In person