Customer Relations Specialist 1

Customer Relations Specialist 1
Company:
The Boeing Company
Job ID:
00000417080
Date Posted:
2024-03-25
Location:
USA - Renton, WA
Job Description Qualifications:
The Customer Relations Event Operations and Regional Support Specialist has responsibility for coordinating day to day logistics related to customer visits, conferences, and special events. They will assist in coordinating customer events, including business and social arrangements for internal and external customers. Coordinates and executes logistical requirements while supporting the overall BGS goals and objectives. Require the ability to work independently with minimal supervision as well as the ability to make decisions consisting of the following responsibilities.
Position Responsibilities:

• Monitor accounts when a Regional Manager requests assistance.
• Coordinate printing of events badges
• Certain website data management; event data tracking
• Create and maintain visit list in Tableau
• In partnership with Regional Manager communicate with Sales and Portfolio Teams
• Prepare necessary visit agendas
• Logistics support for such as cross-functional teams, enterprise-wide events, etc.

Execute Agenda logistics including:

• Request badges for Boeing sites
• Transportation (Boeing Licensed Transportation, Metropolitan, Trucking, etc.)
• Eurest Catering
• Restaurant reservations
• Hotel reservations (non-contractual)
• Book Photographer
• Boeing Tours- Renton and Everett VIP Tours, Everett public tours, Aircraft Integration Center, Customer Experience Center, and 737MAX Configuration Studio, Miami and Dallas Distribution facilities, Boeing Flight Training Centers
• Miscellaneous reservation requests

• Make appropriate and practical judgments based on the cultural/customs/religious practices of certain countries as they relate to events.
• Establish and maintain relationships with key suppliers, vendors, etc.
• Coordinate amenities (through Boeing Store)
• Baseline knowledge of CR tools: Certain, Touchpoint, SaleForce, event data tracking, etc.
• Event registration & website focal (Certain Software)

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
Employer will not sponsor applicants for employment visa status.
Basic Qualifications (Required Skills/Experience):

• Organizational skills
• Detail orientation
• Microsoft Office Suite
• Strong written and oral skills

Preferred Qualifications (Desired Skills/Experience):

• Interpersonal mindset
• College degree

Typical Education/ Experience:
Education/experience typically acquired through advanced education (e.g. Bachelor) or an equivalent combination of education and experience (e.g. 4 years' related work experience).
Relocation:
This position is located in a location that does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift: 1
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Average Pay Summary: $55,250 - $74,750
Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.
Relocation:
No relocation available
Export Control Requirement:
Not an export control position
Safety Sensitive:
This is not a safety sensitive position
Contingent Upon Award Program
This position is not contingent upon program award
Experience Level:
Individual Contributor - 1
Job Type:
Regular
Job Code:
KADSI1 (K03)
Equal Employment Opportunity:
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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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