Description
We have an immediate opening for a passionate Customer Relations Representative to join our team. Working closely with our Event Coordinators, this position plays a pivotal role in increasing the availability and awareness of our clients' products through preplanned local events. Our company is customer-focused, and our goal is to create engaging, positive, and memorable brand experiences at every event.
Core Responsibilities:

• Serve as the voice and face of the brand at events.
• After training in each brand and product line, effectively answer questions or inquiries from consumers.
• Provide demonstrations, samples, and promotional materials to interested customers.
• Assist customers in filling out order or registration forms during promotions.
• Keep detailed records of event traffic, common questions, and complications for continuous improvement of customer service.

Qualifications:

• Excellent customer service skills; experience in direct customer service at events is a plus.
• Strong organizational and time management skills.
• Ability to work independently as well as within the Event Team.
• Represent a professional, positive, and enthusiastic demeanor to customers and fellow team members.
• Must be able to work a designated schedule and be flexible for events in the evenings and on weekends.
• Ability to thrive under pressure in a fast-paced, high-volume environment.