Customer Integration / API / EDI Analyst

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Clean, late model equipment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
• Paid holidays (8); paid vacation and personal days
• 401(k) plan, Company Match

The role of Customer Integration / API / EDI Analyst is to support customers in integrating customer data systems with Dayton Freight systems.  This is done though supporting API integrations, configuring and maintaining customer/partner EDI communications, and providing other integration data as needed.  The Customer Integration team works directly with customers, third party integrators, and internal departments.

• Provide integration support for the Dayton Freight API, validating proper setup and use when applicable
• Analyze, design, and develop customer EDI integrations; including communication setup, map editing, and business rule processes
• Attend team meetings as an active participant providing input on current issues/tasks and feedback on completed items.
• Communicate effectively with team members, end users, and customers
• Monitor for errors within EDI Package (IBM B2B Integration Suite)
• Work with customers on data integrity issues.
• Document processes and process changes
• Act as a liaison between internal customers and external customers, researching a providing answers to data questions
• Escalate items to management or software developers as needed

Minimum Requirements Include:

• A.S. in Information Technologies (2021 or earlier graduation), 2 years’ of experience with EDI data, or 2 years of SQL/Database experience.
• Understanding of database structure and ability to query database elements for research.
• Ability to work in both a team environment and independently
• Time Management
• Analytical skills, the ability to solve problems that may come up during a typical work day
• Strong written and verbal communication skills
• Strong interpersonal skills with end users, customers, and management
• Ability to communicate IT terminology to someone that does not understand technical terms
• Legally eligible to work in the United States
• Must be at least 18 years of age
• Fluent in English

Preferred Qualifications:

• Understanding of structured data such as XML/JSON
• Understanding of Web Services/API’s (SOAP/REST)
• Database fundamentals including querying and updating tables using SQL
• EDI Translation Software Information
  • IBM Sterling B2B Integrator
  • Transaction Sets: 204 (Load Tender), 210 (Invoice), 211 (Bill of Lading), 212 (Delivery Manifest), 214 (Shipment Status), 820 (Remittance Advice), 990 (Response to Load Tender), 997 (Acknowledgement)

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Clean, late model equipment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
• Paid holidays (8); paid vacation and personal days
• 401(k) plan, Company Match

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