Immediate opening for Customer Growth and Engagement Specialist at Channel Craft. Job duties include but not limited to taking phone orders, updating our CRM database, answering questions related to our products, and helping resolve shipping and product issues.
You will NOT be cold calling - you will be following up with current customers, following up with sales leads, and assisting existing customers. Our products are all Made in the USA and of the highest quality. You will be proud to speak with customers about our American made toys!
You must be computer savvy, interested in learning new things, and be able to work with people. You must have reliable transportation and be willing to attend trade shows in locations such as Atlanta and New York City.
Our company has been in business for 40 years, and we need people who want to see their hard work pay off.
**Channel Craft is drug free and we do test prior to employment.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Are you willing and able to travel to trade shows throughout the year?
- Do you have reliable transportation and a valid driver's license?
Experience:
- customer service: 1 year (Required)
Work Location: In person