Customer Experience/ Team Player Front Desk

Hang 10 Car Wash

Position: Customer Experience-Front Desk/Team Player

Total Comp Plan:

• $17/Hour starting pay
• 401k match t0 3%
• Gym membership
• Unlimited growth opportunities

Full time team members also receive:

• Healthcare/Vision/Dental
• 3 weeks PTO Use it/Cash it/Roll it

Location: Winchester, VA

About Us:

Hang 10 is a fast-growing franchise taking the car wash industry by storm, through a passion to provide the most fun and affordable unlimited car wash experience for every member of our community. Our passion for hiring the best talent and treating them like family truly sets us apart.

We are looking for a Servant Leader to come join our growing SHAKA team! At Hang 10 you will work in a fun, fast paced environment. We live to serve our team members with the training and resources they will need to be successful, and in turn to serve our valued customers to provide an industry leading experience and unparalleled value. If you enjoy being part of a fun group with unlimited growth opportunities apply today. We’d love to speak with you!

Skills:

• Excellent people skills
• Team Player
• High Energy
• Self-Starter
• Strong Work Ethic
• Sense of urgency
• Flexible Schedule
• Excellent verbal and written communication skills

Physical Job Requirements:

• Ability to work outdoors in all weather conditions and seasons
• Be on your feet for extended periods of time
• Ability to be mobile to work between our pay station, tunnel and vacuum areas

Expectations:

• Welcome guests using the Hang 10 standards of customer excellence
• Drives sales of monthly Shaka Club memberships by making every customer you interact with aware of program
• Manage towel exchange program
• Manage point of sale system to assist with customer information, membership sales, dog wash sales, gift card sales and any other customer requests
• Answer phones and work with our third party customer service vendor to handle any/all customer service issues
• Handle any Internet inquiries
• Manage dog wash program/scheduling
• Maintain cleanliness in lobby
• Engage all customers who come into the lobby and/or are introduced by other team members
• Smiling and engaging with guests
• Work to solve any guest issues that may arise
• Use Shaka Sign to thank exiting guests
• Consistently uphold company policies

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Expected hours: 12 – 32 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• No weekends
• Weekends as needed
• Weekends only

Work setting:

• In-person
• Office

Ability to Commute:

• Winchester, VA 22601 (Required)

Work Location: In person