Customer Experience & Sales Associate - Farmers Markets & Retail Store

About us

Are you nutty about good macadamia nuts? Ahualoa Family Farms is looking for some wonderful nutty people to help with retail sales at Farmers Markets as well as our storefront that we call The Nuthouse.

To succeed in this role, you must have a desire to become a mac nut and coffee expert, enjoy interacting with people, work independently, and enjoy sales.

Farmers Market Responsibilities:

· Represent AFF and create an enjoyable experience for customers

· Driving our van to and from the market

· Set-up and tear down of booth/display

· Customer interaction/sales, handling credit card/cash transactions

· Reserve market / event space when needed

· Complete applications for markets / events

· Offer samples

· Maintain market displays

· Other duties and projects as assigned

Nuthouse Shop Responsibilities:

· Interact with customers in a friendly manner while offering nut samples, talking about products, and handling sales

· Provide outstanding customer service

· Make coffee to order

· Answer phone calls and handle mail

· Maintain a clean and aesthetically pleasing retail and lanai area

· Follow opening, closing, and daily procedures

· Maintain good communication with kitchen and factory teams to keep the shop stocked

· Assist with administrative projects

· Other duties and projects as assigned

Job Skills and Qualifications:

· Functioning and reliable personal phone for communication and POS application

· Ability to learn and effectively communicate our company mission and values to customers

· Ability to develop and effectively communicate product knowledge to customers

· Dependability - must have reliable transportation and consistent presence at the assigned market(s) and shop

· Valid driver license to drive company vehicle

· General math skills - must be able to perform basic arithmetic using a calculator

· Ability to ring up sales and make change using our point-of-sale register and software (Square)

· Strong verbal communication skills, speaking in clear and understandable English

· Ability to lift up to 50lb

· Ability to stand for long periods of time, although a chair may be used

· Positive, can-do attitude

· Prior Customer service and sales experience is a plus, but not required

Salary: $16-$18 based on schedule and experience

Benefits:

• Employee discount
• Flexible schedule
• Health insurance based on eligibility
• Paid time off based on eligibility

Schedule:

• Market days vary by location, and may be weekdays or weekends (e.g. Waimea, Waikoloa, Honokaa)
• Nuthouse shop weekdays 7:30am-4:15pm (Honokaa)
• PT or FT schedule available with a combination of market (minimum two days) and shop days

Please see our website ahualoafamilyfarms.com to learn about us and see that we are nutty in a good way!

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person