Description
About the Team:
As a member of a small team committed to overall data protection risk and its role in the company's continued success, the Cyber Risk Customer Assurance Specialist role is customer facing (internal and external) and highly visible.
About the Role:
This position offers the opportunity to be exposed to all facets of Cyber Risk including security, privacy, risk management, and compliance program development. This role commands an energetic individual able to balance the dynamics of a high-paced sales team, customers with ever-increasing data protection requirements, and the need to protect UKG’s interest in committing to attainable contract terms regarding data protection. In this role you will:
• Work directly with customers/prospects and internal groups (sales, legal, security, compliance, etc.) to support RFPs, customer due diligence activities (customer inquiries, requests for information, conference calls, etc.)
• Develop and maintain documentation and streamlined processes in support of customer due diligence activities and drive initiatives to enhance the efficiency and customer experience of the program
• Confidently discuss UKG data protection practices to prospects and customers such that the listener is assured that said practices will meet their data protection requirements of a cloud solution provider
• Exercise sound judgment in difficult negotiations, keeping the objective in mind, projecting competence, and maintaining a consistent level of professionalism
• Redline and negotiate information data protection contract provisions proposed by UKG prospects and customers
• Liaise with all levels of the organization, including senior management, sales, customer-facing teams, and legal to inform and improve comprehension and appreciation of the significance of cybersecurity and privacy for cloud solution customers
• Perform additional duties and projects as assigned by management
Address
Form of work
