Customer Counter Sales Representative

Gustave A. Larson is a leading wholesale distributor of HVAC, and Refrigeration (HVACR) equipment, parts, and supplies. Larson CSR’s efficiently ensure excellent customer service is provided while building relationships through customer satisfaction.

Monday - Friday schedule, Holidays, Nights and Weekends OFF!

• Salesperson position, providing great customer service.
• If you've seen a Contractor Sales Desk position at Home Depot or Lowes, or a Counter Sales position at an auto parts store, this role has similar responsibilities.
• HVAC knowledge a plus but not necessary - personality, great customer service and sales experience is more important.

Primary Responsibilities

• Provide excellent customer service.
• Establish and maintain positive customer relationships.
• Become a technical expert through knowledge of our products.
• Educate customers of product features and benefits.
• Locate proper products that meet the customer’s needs.
• Determine proper product price, prepare sales quotes and invoices.
• Conduct all sales transactions including returns, and warranty paperwork.
• Assist customers with loading merchandise and prepare items for shipping,
• Ensure products within the store are properly stocked.
• Answer customer questions through phone calls, emails and in person to ensure a great customer experience.
• Assist in maintaining the store appearance.

Requirements

• High school diploma or equivalent preferred.
• Counter Sales Representative or customer service experience required.
• Computer efficiency and Microsoft Office experience required.
• Ability to provide excellent customer service.
• Enthusiastic, energetic, customer-focused professional.
• Accuracy and timeliness while thriving in a fast-paced environment.
• Able to prioritize responsibilities, demonstrated time-management and organizational skills.
• Strong verbal and written communication skills along with basic math skills.

EEO Statement: Larson is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Larson is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Larson are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Larson will not tolerate discrimination or harassment based on any of these characteristics. Larson encourages applicants of all ages. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.