Customer Care Supervisor

The Customer Care team is looking for a motivated person to lead and monitor the quality and quantity of work performed by the Customer Care team, ensuring that his/her team accomplishes their assigned goals and tasks. He/she will be involved in the same hands-on work as the other members of the team. He/she are often involved in investigating and responding to customer inquiries regarding all aspects of pharmacy services. Communicates all updates and issues to the Customer Care Team. He/she will conduct team meetings and promote an environment of employee engagement.

Do you believe the care you provide improves the lives of patients and customers?  Williams Bros. Health Care Pharmacy believes that everyone at our company is not only committed to providing outstanding customer service but also exceeding their expectations.  If you share these beliefs, don’t wait any longer to come join our team of caring and dedicated employees who demonstrate our core values of Customer Service, Teamwork, Dedication and Respect in every aspect of their work. 

We believe that offering a robust line of benefits that supports our employee’s desire to have a more fulfilling career with WB.  Our benefits ensure your ability to continuously grow, stay healthy, and keep a balance between work and home.

All of our employees are eligible to participate in the following benefit plans:

• Employee Discount
• 401k
• Competitive Wages
• Flexible Scheduling
• Christmas Club
• Employee Referral Bonus
• Closed every Sunday and national Holidays.

All of our full-time employees are eligible to participate in the following additional benefit plans:

• Health
• Dental
• Vision
• Supplemental Plans
• Annual Wellness Screening and Incentives
• Annual Fitness Reimbursement
• Paid Time-off (PTO)