AddressInnovative Staff Solutions is offering Customer Care Associate in Princeton, IL. Our employees receive weekly paychecks, immediate health benefits, and the opportunity for full-time hire. Our process is quick and easy so we can get you to work fast! Join our team today!
Position Details:
- Handle all field sales and product sales business transactions.
- Respond promptly to sales representatives’ requests for information.
- Resolve problems and issues brought forth by sales representatives.
- Anticipate the needs of sales representatives and take proactive actions.
- Communicate effectively with all at various levels.
- Hand off program work to appropriate support teams.
- Perform according to performance metrics and goals.
- Coordinate the creative artwork process and website setup process.
- Direct sales representatives to the appropriate support groups as needed.
- Validate manufacturing capabilities and coordinate spec process and pricing.
- Initiate tooling requests and answer technical questions regarding products.
- Manage employee files and schedule files.
- Release work orders and initiate solicitation requirements on behalf of customers.
- Oversee day-to-day activities for assigned customer base.
- Build and maintain strong relationships with customers.
- Oversee any changes within a program effectively.
- Monday-Thursday- 9-hour shifts
- Friday- 4-hour shifts
Requirements:
- Must pass a pre-employment drug screen.
- HS degree or GED.
- 2 years’ experience in jewelry manufacturing or customer service.
Flex Employee Benefits:
As an employee of ISS you will enjoy weekly paychecks, immediate health benefits, referral bonuses and the opportunity to be hired on full time with our client after 90 days!
Full-Time Hire Benefits:
This opportunity includes the potential to transition into full-time employment with our client. Once transitioned, full-time employees enjoy:
- Insurance options.
- Paid holiday and vacation time.
- Training Opportunities.
Questions about our Customer Care Associate positions? Contact our office at 815-780-8695.
