Customer Care Associate

If you are looking for a job, you should work for us!!

Why ProVest?
Are you tired of the working "normal" jobs?
Would you like to learn a new skill?
Are you ready to collaborate with industry experts in the field and make a difference?

If you answered yes to any of these, your future may lie below.

We are seeking to add a Process Clerk/Customer Service - On Site to our team! You will be responsible for accurate data entry, file maintenance, and record keeping.

Responsibilities:

• Enter variety of data using current technology
• Prepare and sort documents for data entry
• Create and maintain logs for tracking purposes
• Review and enter data updates in the systems
• Review discrepancies in data received
• Provide effective communication daily with clients, vendors and co-workers in a professional, courteous manner in person, telephonically or via email.
• Performs other duties as required (i.e., printing and scanning documents, proofing documents, etc.)
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
• Serve as back up in a team member’s absence and assist other teams when required.

Qualifications:

• Previous experience in customer service, data entry or other related fields
• Excellent typing skills
• Strong organizational skills
• Deadline and detail-oriented

Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.