Customer Advisor

Job Summary:
Sharpmgmt LLC. DBA Eyemazy is a new location in Hilton Head Island. We perform Iris photography for our customers. We are looking forward to capturing the uniqueness of all the eyes in this world and putting a smile on their owners' faces. "Every Eye is Unique - As Eyemazy!"

Responsibilities;
- Photography and automated image editing (after completion of a short training)
- Customer assistance and guidance and information
- Performing basic end-of-day duties
- Addressing and resolving of customer complaints in a professional manner
- Answering of customer emails
- Inventory tracking
- Customer payment processing using the shop's Point of Sale (POS) system.
- Provide exceptional customer service to clients and assist them with their inquiries
- Conduct data entry and maintain accurate records of client interactions
- Analyze client needs and recommend appropriate products or services
- Utilize sales techniques to upsell and cross-sell products to clients
- Make outbound calls to follow up with clients and provide additional information
- Demonstrate excellent phone etiquette and communication skills

Requirements;
- Excellent communication skills, both verbal and written
- A commitment to excellent customer service
- Basic computer knowledge
- Ability to work well in a team.
- The ability to work in a fast-paced environment
- Thorough understanding of the English language
- Previous experience in a customer service or sales role is preferred
- Proficient in data entry and computer skills
- Ability to analyze client needs and provide appropriate solutions

Beneficial;
- Proven retail sales experience.
- Basic photography knowledge

We offer competitive compensation. Join our team of dedicated Client Advisors today!

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 15 – 30 per week

Benefits:

• On-the-job training

Experience level:

• No experience needed

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Hilton Head Island, SC 29928: Relocate before starting work (Required)

Work Location: In person