Customer Account Specialist/Inside Sales

Customer Account Specialist/Inside Sales Representative Wanted

National Plastics and Seals, Inc. headquartered in Illinois with locations in Texas and Florida is a leading fabricator and distributor of high-quality plastic and rubber components. In business since 1985, National Plastics and Seals offers a broad portfolio of products into numerous end use markets.

Our Core Values are Family, Accountability, Service & Trust. We live by these core values and utilize them to guide our team and achieve our goals. To be successful you should be able to build rapport, pitch in where needed and provide the best value to the customer and the organization. A successful Customer Account Specialist/ Inside Sales Representative should also thrive on achievement, be a good listener and enjoy solving problems.

We have an immediate opening for an Customer Account Specialist/Inside Sales in the Southwest Florida area. This role will support our experienced Sales Team by seeing our customer transactions through, from start to finish.

Job Responsibilities include, but are not limited to:

Communicating with customers via email, phone and walk-ins

Fielding incoming calls and making outbound calls

Understanding customers needs and identifying sales opportunities

Creating and maintaining a database of current and potential customers

Keeping up with product and service information – updating as needed

Explaining and demonstrating features of products and services

Staying informed about competing products and services

Working with estimating to build customer quotes

Quoting distribution and fabricated items

Emailing blueprints/drawings to external suppliers/vendors

Entering customer sales orders

Following up on Purchase Orders (internal or external)

Working with quality on continued improvements

Solving customer problems that achieve sales targets

Our ideal candidate will be energetic, friendly, very organized, detail orientated, computer savvy, possess excellent communication skills and a level of comfort handling inquiries via phone and email. Our candidate is required to have a strong customer service focus and professional demeanor along with the ability to work well with a wide variety of customers and suppliers. Must be dependable and reliable.

Candidates with a bachelor’s degree is not mandatory but preferred. Knowledge of Microsoft Office, Adobe Editor, other support software, various plastic materials, prior experience working in the plastics/rubber industries or working in a job shop environment is a huge plus, but not a requirement.

Hourly Employee, Health, Dental and Vision benefits and 401K savings.

www.nationalplastics.com

Job Type: Full-time

Pay: $36,925.16 - $50,960.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• No nights

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person

Ability to Commute:

• Naples, FL 34104 (Preferred)

Ability to Relocate:

• Naples, FL 34104: Relocate before starting work (Required)

Work Location: In person