Custody Officer

$22 - $22 / hour

• Make a difference every day in the lives of the underserved
• Join a mission driven organization with a people first culture
• Excellent career growth opportunities

Join us and find a career that supports:
• Caring for overlooked, underserved, and vulnerable patients
• Diversity, equity, inclusion, and belonging
• Autonomy in a warm team environment
• Growth and training

Perks and Benefits
In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:
• DailyPay, receive your money as you earn it!
• Tuition Assistance and dependent Scholarships
• Employee Assistance Program (EAP) including free counseling and health coaching
• Company paid life insurance
• Tax free Health Spending Accounts (HSA)
• Wellness program featuring fitness memberships and product discounts
• Preferred banking partnership and discounted rates for home and auto loans

Now is your moment to make a difference in the lives of the underserved.
If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time.

The Custody Officer is responsible for maintaining a safe and secure environment within the facility by monitoring and controlling access to restricted areas. They also monitor the behavior of patients and visitors and respond to any security incidents that may arise. In addition, the Custody Officer may be responsible for conducting searches, escorting patients, and performing other security-related duties as assigned. 

• Maintains security of assigned post, monitoring and intervening in patient activities as necessary to prevent escapes and control disruptive/violent behaviors. 
• Monitors and controls communication, surveillance, and emergency systems, including fire alarms, CCTV, and two-way radios. 
• Responds to emergency calls, searching patient areas for contraband and controlling fights/riots. 
• Verifies identification of all individuals entering/leaving the facility grounds, conducting searches as needed. 

• Continuously monitors the facility environment for escape risks and hazardous conditions, controls vehicular traffic and ensures compliance with rules and regulations. 

Education 

• Must have a High School Diploma or Equivalent as defined by the state certification/licensing authority. 

Experience 

• Must meet minimum age requirements as defined by the state certification/licensing authority.   
• Be a citizen of the United States notwithstanding any laws of the State to the contrary.   
• Not have been convicted of any felony or of a misdemeanor involving crime of moral turpitude, such as perjury or a false statement, notwithstanding suspension of sentence or withholding of adjudication. Not have received a dishonorable or undesirable discharge from any of the Armed Forces of the United States.   
• Have his/her processed fingerprints on file with the employment agency.  Have passed a physical examination by a licensed physician based on specifications established by the state certification/licensing authority or facility as required.   

• Have a good moral character as determined by a background investigation under procedures established by the state licensing authority, as applicable.   
• Have completed the basic recruit-training course(s) or its equivalent as established by the state certification/licensing authority.  Will comply with facility specific requirements as applicable. 

Licenses/Certifications 

• Must be a certified Correctional Officer by Florida Department of Law Enforcement (FDLE) prior to employment by completing a Basic Correctional Academy (BCA), 320-hour recruit-training course from an accredited FDLE entity, pass the Florida State Exam for Correctional Officer (or its equivalent) as established by the Commission and F.D.L.E.   
• Must possess a valid state driver’s license, if operating a company vehicle is necessary. 

We celebrate diversity and are committed to creating an inclusive environment for all employees.

We encourage you to apply! If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.