Custodial Services Manager

TheShubert Organization is America’s oldest professional theatre company and the largest theatre owner on Broadway. Since the dawn of the 20th century, Shubert has operated hundreds of theatres and produced hundreds of plays and musicals both in New York City and throughout the United States. Shubert currently owns and operates 17 Broadway theatres, six off-Broadway venues, and the Forrest Theatre in Philadelphia.

Shubert delivers innovative ticketing solutions via its Telecharge, API distribution, and private-label technology, offering unparalleled distribution and marketing to the theatre industry and beyond. Its consumer-facing brands—Telecharge for retail ticket sales and Broadway Inbound for tour operators and the travel industry—sell millions of tickets each year.

TITLE:Custodial Services Manager

DEPARTMENT: Facilities

SALARY: $60,000 - $75,000 based on skills, knowledge, and experience.

SCHEDULED HOURS: 8am-4pm, Wednesday – Sunday, (subject to operational needs) with occasional spot checking/supervision of the theatre custodian staff in the evenings.

ESSENTIAL FUNCTIONS WILL INCLUDE BUT NOT LIMITED TO:

The Custodial Services Manager is responsible for assisting and backing up the Director with the management and supervision of all cleaning functions for Shubert New York properties. This includes all areas of the theatres except for certain backstage spaces, which are the responsibility of the shows and stagehands, and certain mechanical equipment rooms, which are the responsibility of Shubert’s operating engineers. The Custodial Services cleaning functions consist of the day-to-day cleaning by theatre custodians as well as the programmed custodial maintenance (less frequently performed, major tasks) by a Roving Crew of specially trained cleaners.

The Custodial Services Manager will be trained in all aspects of the Director’s responsibilities so that there will be full back-up in the event of the Director’s absence. The Custodial Services Manager’s main focus will be on the theatres’ custodial staffs:

• Conduct inspections of theatres on a daily basis to ensure the cleaning requirements are fulfilled and the theatre custodians’ duties are performed satisfactorily

• Maintain proper discipline among custodians

• Scheduling of theatre custodians

• Maintain attendance records for theatre custodians

• Assist in the evaluation of cleaning products and procedures

• Assist in the training and re-training of theatre custodians

• Assist in the supervision of snow/ice removal operations by Custodial staff

• Assure proper ordering, receiving, storage, and use of cleaning supplies and equipment by theatre custodians

• Administer uniform supply procedures

• Miscellaneous administrative duties relative to above duties

• On call as needed

QUALIFICATIONS PREFERRED:

• Bi-lingual Spanish a must

• 3-4 years’ experience in supervisory management of custodian services

• Excellent oral and written communication skills required

• Superior communications (written and verbal) and interpersonal skills

• PC skills (Word and Excel)

• Experience in managing a unionized workforce desired

We offer a competitive salary and a superior benefits package.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER: It has been and will continue to be the policy of The Shubert Organization, its subsidiaries, and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, disability, genetic information, sex, gender, gender expression, sexual orientation, national origin, military or veteran status, or any other legally protected categories.

We believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability, for both our employees and our business.
We strongly encourage people of color, women, indigenous people, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people from marginalized communities, and individuals with disabilities to apply. As an Equal Opportunity Employer, we welcome everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.

For our full statement and goals for EQUITY AND INCLUSION at The Shubert Organization, please visit https://shubert.nyc/press/edi-statement-92920/

401k, Dental Insurance, Life Insurance, Medical Insurance