Cultural Orientation Coordinator

Job Description

The Cultural Orientation Coordinator (COC) develops, manages, and evaluates Cultural Orientation training in Maryland or Virginia. S/he provides Cultural Orientation (in-class and virtual) to clients and monitors progress and compliance with the Bureau of Population, Migration, and Refugees and LSSNCA’s standards. S/he ensures clients' training and programmatic support results in provision of timely and effective Cultural Orientation services to refugees to ensure understanding of services and to foster self-sufficiency and community integration, social engagement practices, and long-term integration. S/he works to increase the scale of Cultural Orientation (CO) participants/classes and effectiveness of instruction for refugees.

Essential Functions

• Maintain current knowledge of the U.S. Resettlement Program.
• Maintain current knowledge of all Refugee and Immigrant Services programs.
• Assess and evaluate current CO materials.
• Develop a CO needs assessment to analyze methodology, resources, capacity, and client understanding.

• Determine CO trends through information and data collection.
• Develop a formal CO curriculum and lesson plans incorporating the Center for Applied Linguistics curriculum and materials with locally developed materials.
• Develop CO instruction and facilitate training materials.
• Develop tools and formal processes for evaluating the instructional process and effectiveness of CO provision and overall curriculum.
• Work with Quality Assurance Coordinators and Case Management team to understand and assist in strengthening current CO trainings.
• Lead translations of instructional materials for CO clients.
• Work with Community Engagement Coordinators to support the identification and recruitment of community volunteer presenters for curriculum topics that enhance community support for resettlement services as well as provide long-term connections for clients.
• Recruit, assist in training, and coordinate diverse community volunteers to serve as CO speakers, classroom assistants, translators, instructors, and tutors.
• Other duties as assigned by supervisor.

Qualifications and Education Requirements

Education

• Bachelor's degree (four-year college or technical school) required, in one of the following field(s) of study: ESOL, human services, social services, or related field

Other Requirements

• Valid driver’s license.
• Clean driving record.
• A personal vehicle or access to a vehicle.
• Successfully pass background check and drug test.
• Proof of COVID-19 Vaccination Physical and TB test.

Preferred Skills

• Microsoft Applications (Access, Excel, Word, and PowerPoint).
• Previous case management, teaching or training experience a plus.
• Understanding of adult learning principles and instructional design.
• Experience in developing and delivering training.
• Attention to detail and accuracy.
• Strong organizational skills.
• Ability to work in a diverse environment.