Embark on an exciting career journey as a Cryotherapy Technician with our dynamic team! We are seeking a passionate and dedicated individual to join our wellness facility in Redwood City, CA. As a Cryotherapy Technician, you will play a crucial role in delivering cutting-edge cryoslimming procedures, providing top-notch client experiences, and contributing to the overall success of our beauty and wellness services. If you have a keen interest in the latest advancements in the beauty industry, coupled with exceptional customer service skills, we invite you to be a part of our team and contribute to the well-being of our valued clientele. Join us in creating a rejuvenating and transformative experience for our clients through the power of cryotherapy.
Key responsibilities include the following:
- Greet clients and welcome them into the treatment room.
- Analyze and explain all the treatment options to them, sign them up for a treatment plan/package. Upsell.
- Conduct cryoslimming procedures on the areas the client has enlisted for.
- Effectively communicate with the client if they have any questions as you're treating them. Engage with them in casual talk so their sessions are smooth and comfortable.
- If they are at the end of their package, ask if they'd like to enlist for additional sessions/upsell
- Take before/after pictures and keep client notes updated
- Send aftercare instructions to the clients at the end of the day
- Reach out through our CRM to all clients who are coming in the next day to remind them of their appointments
- Take payments if necessary
- Ensure the area is fully clean at the end of each client session
- Bring any concerns that clients have to the attention of the Director at the end of the day.
Skills:
- Previous experience in the beauty and wellness industry a plus, but not required.
- Strong customer service skills with the ability to provide exceptional guest services
- Strong organization skills and ability to maintain good records
- Excellent communication skills to effectively interact with clients and understand their needs
Note: This job description is not exhaustive and may be subject to change or modification at any time.
Job Type: Full-time
Pay: $27.00 - $29.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
- Weekends only
Supplemental pay types:
- Bonus opportunities
Ability to Relocate:
- Redwood City, CA: Relocate before starting work (Required)
Work Location: In person