CRM Writer (Remote)

We are currently looking for writers with professional experience in Customer Relationship Management to help us create high-performing blog articles for our client who is a fast-growing CRM software provider for small-to-medium-sized businesses.

The content we're looking to produce will:

• Provide genuine value to the reader in the form of practical advice and takeaways;

• Highlights our client's service features and use-cases in a natural way

• Discuss the pain points and offer solutions for CRM issues, such as clunky interface, a lack of features, or archaic tools.

Priority will go to those who have worked in CRM in Sales, HR, or Marketing and a management level.

Our client is a fast-growing CRM software provider that offers solutions specifically designed for small businesses. They offer an end-to-end service, including sales integration, internal comms, and marketing.

Our ideal applicants have one or more of the following:

• A relevant degree (e.g. Marketing, business, or equivalent)

• Other recognized industry-specific qualifications

• 2+ years experience working in a relevant role. ideally as a CRM manager

• 2+ years writing about CRM (preferably by-lined) for well-known blogs and publications

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About Eleven Writing

Eleven Writing produces high-quality written content for some of the world’s largest digital publishers and brands, including TechRadar, Tom’s Guide, Top10.com, Cardano, and more. We work with subject-matter expert writers and professional editors to produce publish-ready content.

Role Description

Eleven Writers are responsible for producing high-quality written content in line with client expectations and guidelines. A successful Remote Writer has highly developed writing & communication skills, knowledge of SEO copywriting, excellent attention to detail, and the ability to work independently or as part of a team. A willingness to respond positively to constructive feedback from editors is also essential.

Advantages of Working with Eleven

• Get your byline on top bands (TechRadar, Marie Claire, Top10.com, and Cardano are just some of the companies we work with).

• Write on a wide variety of topics in your field.

• Work closely with professional editors who will help you level up your craft and learn industry best practices.

• Access to a streamlined working platform with automated invoices and payments.

• Ability to self-assign articles.

• Expectations provided in advance, usually with a template or comprehensive brief, minimising revisions and turn-around time.

• Ongoing Slack support from dedicated Project Managers to resolve queries regarding topics, article specifics, briefs and guidelines, etc.

• Possibilities to progress within the company over time.

Responsibilities and Duties

• Produce high-quality, well-researched articles in compliance with client briefs and expectations.

• Revise articles in response to editor and/or client feedback.

• Consistently meet deadlines and minimum weekly output for articles and revisions.

• Watch relevant Slack channels for notifications and updates.

• Raise issues encountered in completing work in appropriate Slack channels.

Required Skills, Experience, and Qualifications

• Native-level English.

• Subject-matter expertise as demonstrated by a Bachelor’s degree or equivalent or 3+ years’ industry or relevant writing experience.

• Outstanding writing skills and a desire to continuously improve your craft.

• Excellent research skills and ability to identify appropriate and credible sources

• High attention to detail and accuracy of work.

• Excellent written and verbal communication skills.

• SEO writing knowledge and/or experience.

• Familiarity with a range of online article formats and styles, such as blog posts, software/product reviews, feature articles, technical guides, and how-to articles.

• Ability to closely follow & apply style guidelines and client briefs.

• Versatility in adapting tone and style in line with the target audience.

• Willingness to respond positively to constructive feedback from editors or clients.

• Strong work ethic and a professional attitude.

• Resourcefulness and proactivity in seeking solutions.

• Ability to work independently and as part of a team.

• Comfortable using collaboration software (i.e., Google Workspace; Slack).

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“Working for Eleven has allowed me to do what I love – writing – in a relaxed and down-to-earth environment. The team is smart and friendly, and I love having a constant stream of interesting articles. I’ve also begun to improve my writing since working with Eleven, as the feedback is detailed and highly professional.” - Toby Douglas-Bate, Eleven writer

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