Critical Operations Technician - Data Center

Prime Data Centers develops, acquires, and operates Data Centers for some of the world's largest enterprises. A private firm owned by a group controlling $6 billion in assets, with a 15-year tenure in technology and real estate development, Prime provides customers with ownership options and dynamic leasing models, defining a true corporate partnership.

www.primedatacenters.com

Job Description:
The Critical Operations Technician (COT) are Prime Data Center’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems.
The COT maintains and follows the processes that maximize customer uptime in the most cost-effective way. Ensures that Data Center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.
Responsibilities:

• Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the Data Center.
• Troubleshoot of facility events within internal SLAs.
• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Work a 12-hour shift (3 and 4 day work weeks days or nights)
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
• Perform BMS (Building Management System) Facility monitoring, logging, reporting, and trending of critical information.
• Utilize internal CMMS to manage building workflows and spare part inventory
• Supervise contractors who perform servicing or preventive maintenance
• Fully comply with all physical security procedures and policies
• Drive innovation while reducing operational costs in the facilities

Basic Qualifications:

• Two or more years of technical training, military training, or workplace equivalency
• Background in areas of IT, electrical, and/or mechanical

Preferred Qualifications:

• Two or more years of work experience in Data Center environment or equivalent.

Knowledge, Skills And Abilities:

• Possess an understanding of the mechanical, electrical, and fire life safety systems used in a Data Center environment including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler Systems
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety
• Current knowledge in industrial safety best practices (i.e., lockout/tag out, arc flash protection, OSHA, and state regulations)
• Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems
• Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal
• Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:
  • 480V Electrical Distribution Systems
  • Chilled/Condenser Water Pump
  • CRACs / CRAHs / DSE
  • Diesel Generators
  • Domestic Water systems, including Backflow Prevention devices
  • EPMS / BMS Systems
  • Fuel/Oil systems, Fuel/Oil Day tanks and Fuel/Oil Storage Tanks
  • HVAC equipment
  • Knowledge of NFPA 25, sprinkler and dry-stand pipe systems, including Emergency Fire Pump where applicable
  • Medium Voltage Switchgear
  • PLC and relay logic controls
  • STS / ATS
  • UPS Systems / Types
  • VFD Drives
  • VRLA / Li-Ion Batteries and Monitoring Systems
  • Water Treatment Systems
  • Well/Vault or Sump Pumps
• Ability to communicate effectively with customers and internal staff and effectively work in team environment
• Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems.
• Ability to learn quickly and address issues as they arise during normal working hours or after hours.
• Ability to operate in and promote a rigorous process-driven team environment
• Ability to logically analyze and solve problems
• Ability to effectively multi-task multiple projects
• Ability to operate Hand and Machine Tools (hammer, drill, saw, etc.)
• Ability to operate electrical tools such as a multi-meter or infrared camera
• Ability to operate a forklift
• Must be comfortable working in a high stress, fast paced environment with shifting priorities.
• Must be able to work on a shift which may require nights, holidays, and some weekends.
• Possess critical thinking and complex problem-solving skills

Physical Requirements:
All physical requirements are expected with reasonable accommodations

• Walk job sites in uneven terrain
• Work at heights and from ladders
• Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
• Coordinate body movements when using tools or equipment
• Reach and stretch to position equipment and fixtures while maintaining balance
• Bend or twist the body into unusual positions while working
• Perform physical tasks all day without becoming overly tired
• Use hands to manipulate small wires and objects
• Push or pull heavy objects into position
• Work in a noisy environment
• Work at depths, such as under raised floors

Prime Data Centers is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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