Crisis Support Advocate

SafeHouse Center seeks a Crisis Support Advocate to join our Crisis Support and Advocacy Services Team by providing crisis intervention and advocacy to survivors of sexual assault and intimate partner violence.

The Crisis Support Advocate plays a vital role in delivering the support and resources needed to survivors

We are seeking an individual able to provide survivor-centered, empowerment-based support, including crisis intervention, safety planning, emotional understanding and assistance, and education.

Essential functions and responsibilities:

• Provide direct Crisis Support and intervention services to survivors of sexual and intimate partner violence in the form of general advocacy, one-on-one Crisis Support and group work.
• Work collaboratively with each survivor to identify their strengths, challenges and goals.
• Provide appropriate referrals and resources and document interactions within designated timeframes.
• Staff the 24 hour on-call Response Team during business hours, weeknights and weekends when assigned. Arrange for transportation to fulfill on-call responsibilities within specified timeframes. Staff must be able to respond to area hospitals within 1 hour.
• Assist in the promotion of domestic and sexual violence services through public speaking and tabling engagements.
• Abide by confidentiality policy at all times including mandated reporting guidelines to DHHS.
• Be cross-trained to assist with other agency duties occasionally to help drive our vision, fulfill our mission and align with our organization’s values.
• Assist in general upkeep and function of the facility.

Working Environment & Requirements:

• This position is based primarily on-site at the SafeHouse Center in a shared office environment.
• Hybrid work availability. Applicants must possess high speed internet connection when working from home.
• Staff may occasionally be required to travel locally and regionally in agency or own vehicle
• This position requires flexibility in scheduling and job function as some services require 24 hour coverage including during popular holiday times (most notably – but not necessarily limited to – the time around Thanksgiving, Christmas and New Year’s).
• This position requires a minimum age of 21, valid driver’s license and the ability to obtain vehicle insurance.

Qualifications:

• Bachelor’s Degree or the equivalent of 2 years of professional experience. Lived experience will also be considered on a case-by-case basis for meeting requirements.
• Skilled in interpersonal communication and teamwork.
• Previous experience in crisis management is preferred.
• Previous experience working effectively with people from diverse racial, economic, and cultural backgrounds is preferred.
• Fluency in language(s) other than English is desired.

Compensation and Benefits:

• $20.68/hour, 40 hours per week
• Generous time off package including paid-time off, medical time and 9 paid holidays
• Comprehensive health insurance through Blue Care Network with optional vision and dental insurance. Also option to add dependents and/or partners.
• Life insurance
• Short and long-term disability insurance
• Retirement plan (Simple IRA) with employer contribution match of 2%
• Certified Employer for Federal Program Public Service Loan Forgiveness
• Employee Assistance Program
• Regularly scheduled individual and group supervision

To apply: Please visit our website and send your completed SHC employment application, cover letter, and resume to jobs(@)safehousecenter(.)org with “Crisis Support Advocate” in the subject line.

For other job openings, please visit our website at https://www.safehousecenter.org/news-events/shc-job-openings.

Job Type: Full-time

Pay: $20.68 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overnight shift
• Weekends as needed

Application Question(s):

• Are you age 21 or older?
• Are you able to commute to Ann Arbor, MI within 1 hour?

License/Certification:

• Driver's License (Required)

Work Location: Hybrid remote in Ann Arbor, MI 48105