Address
Form of workLocation : Hillsborough NC 27278, NC
Job Type: Internal
Job Number: 212-2023-1399
Department: Emergency Services
Opening Date: 11/29/2023
Closing Date: 12/6/2023 11:59 PM Eastern
General Description
The Orange County Emergency Services Department has an opening for a Crisis Response Community EMT. The work involves providing immediate crisis intervention and support services to persons with the goal of promoting overall stability and minimizing interactions with law enforcement, emergency mental health hospitalization, and incarceration. This is accomplished by providing on-scene response and incident follow-up. A team will respond in person to behavioral health emergencies that do not require a law enforcement response.
An employee in this class is a primary medical responder of the Mobile Crisis team and will work alongside a Peer Support Specialist and a Crisis Counselor. The Mobile Crisis team will respond to 911 calls related to mental and behavioral health, substance use, and/or intellectual developmental disability. The work involves administering non-emergency and/or emergency medical care including obtaining vitals and assessing patients. The responsibilities of this position will also include communication with members of the public and co-workers in addition to driving the team response vehicle.
Work is performed under the general supervision of the Mobile Crisis Team Supervisor with some leeway to exercise independent judgment within the framework of applicable rules, regulations, policies, protocols, and procedures in the performance of duties. Supervision of others is not the responsibility of this position. Position does related work as required.
The interview dates for this position are December 8th and 11th 1pm-5pm. (Candidate only needs to be present for one of those dates).
* This is a safety sensitive position and participation in the Drug and Alcohol Program is required. Background Check is required.
Because this posting is for current Orange County Permanent Employees Only the hiring salary for this posting will be based on current salary of qualified internal candidate chosen for this position and in accordance with the Orange County Personnel Ordinance. Classification Salary Range $46,878 - $62,666. The hiring range is based on the Orange County Emergency Services Step Plan.
Examples of Essential Functions
Examples of Essential Functions
The following are examples of typical work activities and responsibilities. The incumbent may be responsible for performing other related duties and responsibilities as required or assigned. A position may not include all the work examples given, nor does the list include all that may be assigned.
Responds to 911 calls related to mental and behavioral health, substance use, and/or Intellectual Developmental Disability crises using people-centered and trauma informed crisis intervention strategies.
Develops highly collaborative, trusting, and productive relationships with team members.
Provides prehospital medical care to sick or injured persons experiencing non-violent mental and behavioral health, substance use, and/or Intellectual Developmental Disability crises.
Dispenses medication in accordance with established procedures and medical protocols.
Advises on and attends to any potential underlying physical complications or conditions the individual in crisis may be experiencing.
Collaborates with team members to assess the needs of individuals experiencing crises and assists in developing response plans.
Provides follow-up to assure that connections are made to appropriate services and support. Facilitates warm handoffs to other services as needed.
Maintains medical equipment and supplies in working order.
Completes forms and incident reports concerning events and activities to ensure all patient medical care is documented.
Develops and maintains clear, open, timely, cooperative, and collaborative communication and working relations with all staff, clients, and partner agencies.
Maintains all continuing education required for EMT level within Orange County and OEMS.
Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail, and database software in performing work assignments.
Adheres to the department's safety rules and regulations.
Full Performance of Knowledge, Skills, Abilities
FULL PERFORMANCE OF KNOWLEDGE, SKILLS, ABILITIES
Thorough knowledge of the rules, regulations, procedures, protocols, and policies pertaining to the Mobile Crisis team and Orange County Emergency Medical Services.
Thorough knowledge of the principles and techniques of emergency care including diagnosis, proper treatment, harm reduction and transportation.
Thorough knowledge of basic life-sustaining techniques including cardiac care, trauma and shock care, ventilation, and CPR techniques.
Thorough knowledge of the Incident Command System (ICS) and best practices during disaster events.
Thorough knowledge of infection control and OSHA guidelines.
Thorough knowledge of human anatomy and physiology.
Good knowledge of medical terminology.
Good knowledge of the county road system and geography.
Good knowledge of radio communications and Emergency Medical Dispatch response determinants.
Good knowledge of extrication techniques.
Skill in driving, including emergency vehicles during emergency situations while applying safe driving practices.
Skill in decision making and problem solving.
Skills in public and interpersonal relations and written and oral communication.
Ability to demonstrate sound judgment, integrity, resourcefulness, accuracy, thoroughness, and the physical condition commensurate with the demands of the position, while maintaining an ethical standard of care.
Ability to make assessments of a patient's medical condition; ability to administer emergency medical techniques and use specialized equipment associated with basic life support.
Ability to understand and follow oral and written instructions.
Ability to exercise sound judgment in emergencies; ability to relate well with others under stressful conditions; and deal with stress, death and dying patients.
Ability to communicate effectively both orally and in writing with racially, socio-economically, and neurodiverse diverse populations to express information and ideas clearly and concisely.
Ability to establish and maintain working professional relationships with county staff, physicians, patients and their families, other emergency service agencies and the public; ability to collaborate with others and work as part of a team.
Ability to maintain knowledge and skill in relation to new protocols, emergency medical techniques, Standard Operating Guidelines and new equipment through continuing education and seminars.
Ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail, and database software.
Ability to demonstrate sound judgment; integrity; resourcefulness; accuracy; thoroughness and the physical condition commensurate with the demands of the position.
MINIMUM QUALIFICATIONS
Possession of a High School or General Educational Development (GED) diploma; AND a current EMT Certification recognized in the State of North Carolina AND two (2) years of experience as an Emergency Medical Technician
Permanent employees must have successfully completed their probationary period as per the Personnel Ordinance. The employee must also be in good standing, which is defined as having received a proficient or higher rating on their last evaluation and having no disciplinary action in the last 12 months as of the date of the posting.
SPECIAL REQUIREMENTS
Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.
All offers of employment are conditional upon successful clearance of a pre-employment drug testing, background check and Fitness for Duty assessment. Employment cannot commence until the employee has been cleared.
Participation in the County Drug and Alcohol Screening program is required.
Must have completed or be able to complete the Orange County Field Training Evaluation process at the EMT Level.
Physical Requirements and Possible Hazards
PHYSICAL REQUIREMENTS AND POSSIBLE HAZARDS
Must be able to physically perform the basic life operational support functions (with or without reasonable accommodation) of driving, standing, walking, stooping, crawling, typing, talking, sitting, bending, kneeling, climbing, grasping, hearing, handling, pushing, pulling, lifting, carrying, reaching and repetitive motions of the hands, wrists, or feet.
Requires the ability to maintain body equilibrium when bending, stooping, crouching, climbing, reaching and/or stretching arms, legs, or other parts of body, and to physically maneuver over and/or upon varying terrain, wet/slippery surfaces or physical structures.
Must be able to operate emergency medical vehicles, move medical equipment and extract injured persons from a wide variety of situations involving vehicular, industrial, and residential accidents, injuries, or illness.
Must be able to perform very heavy work, exerting up to 120 pounds of force (250 with assistance) occasionally, and/or up to 75 pounds of force frequently or and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects including the human body; worker is potentially exposed to lifting injuries.
Requires the ability to see, hear and communicate with the patient to perform a physical assessment of the patient.
Must possess the visual acuity to operate an emergency vehicle, use small instruments, use testing equipment, perform extensive reading, and operate a computer terminal.
Worker is subject to inside and outside environmental conditions including extreme hot and cold temperatures, atmospheric conditions (wind, rain, ice/snow, and humidity) for extended periods of time during the day or night.
Worker is subject to respiratory hazards and must be able to properly use Personal Protective Equipment to prevent exposure to chemicals, contagious and/or infectious diseases, and bloodborne pathogens.
Worker may be subject to possible hazards that include physical or emotional stress due to the nature of interactions with clients or service providers, irate clients and/or family members who may be hostile, resistant, or violent.
Orange County is an Equal Opportunity and Affirmative Action Employer
Orange County provides a competitive benefits package for permanent full-time and permanent part-time employees that includes:Dental Insurance Vision Insurance Life Insurance Short Term Disability Optional Long Term Disability Coverage Policy Optional Insurance Policies: Pet Discount Program, Identity Theft Insurance, Legal Insurance 401(k) and 457 Deferred Compensation Plans Sick Leave (based on service years and a 40-hour work schedule) Tuition reimbursement assistance Various other leave programs including civil, funeral, parental, etc.
01
Orange County is an E-Verify employer. E-Verify is a program that electronically confirms an employee's eligibility to work in the United States after completion of the Employment Eligibility Verification Form (Form I-9). I understand, that if hired, my employment eligibility will be verified through E-Verify.
02
I understand that resumes are welcomed but do not substitute for the work experience section of this application and failure to complete the work experience section will result in an incomplete application, which will not be considered for eligibility. Did you fully complete the work experience section of this application?
Job Type: Internal
Job Number: 212-2023-1399
Department: Emergency Services
Opening Date: 11/29/2023
Closing Date: 12/6/2023 11:59 PM Eastern
General Description
The Orange County Emergency Services Department has an opening for a Crisis Response Community EMT. The work involves providing immediate crisis intervention and support services to persons with the goal of promoting overall stability and minimizing interactions with law enforcement, emergency mental health hospitalization, and incarceration. This is accomplished by providing on-scene response and incident follow-up. A team will respond in person to behavioral health emergencies that do not require a law enforcement response.
An employee in this class is a primary medical responder of the Mobile Crisis team and will work alongside a Peer Support Specialist and a Crisis Counselor. The Mobile Crisis team will respond to 911 calls related to mental and behavioral health, substance use, and/or intellectual developmental disability. The work involves administering non-emergency and/or emergency medical care including obtaining vitals and assessing patients. The responsibilities of this position will also include communication with members of the public and co-workers in addition to driving the team response vehicle.
Work is performed under the general supervision of the Mobile Crisis Team Supervisor with some leeway to exercise independent judgment within the framework of applicable rules, regulations, policies, protocols, and procedures in the performance of duties. Supervision of others is not the responsibility of this position. Position does related work as required.
The interview dates for this position are December 8th and 11th 1pm-5pm. (Candidate only needs to be present for one of those dates).
* This is a safety sensitive position and participation in the Drug and Alcohol Program is required. Background Check is required.
Because this posting is for current Orange County Permanent Employees Only the hiring salary for this posting will be based on current salary of qualified internal candidate chosen for this position and in accordance with the Orange County Personnel Ordinance. Classification Salary Range $46,878 - $62,666. The hiring range is based on the Orange County Emergency Services Step Plan.
Examples of Essential Functions
Examples of Essential Functions
The following are examples of typical work activities and responsibilities. The incumbent may be responsible for performing other related duties and responsibilities as required or assigned. A position may not include all the work examples given, nor does the list include all that may be assigned.
Responds to 911 calls related to mental and behavioral health, substance use, and/or Intellectual Developmental Disability crises using people-centered and trauma informed crisis intervention strategies.
Develops highly collaborative, trusting, and productive relationships with team members.
Provides prehospital medical care to sick or injured persons experiencing non-violent mental and behavioral health, substance use, and/or Intellectual Developmental Disability crises.
Dispenses medication in accordance with established procedures and medical protocols.
Advises on and attends to any potential underlying physical complications or conditions the individual in crisis may be experiencing.
Collaborates with team members to assess the needs of individuals experiencing crises and assists in developing response plans.
Provides follow-up to assure that connections are made to appropriate services and support. Facilitates warm handoffs to other services as needed.
Maintains medical equipment and supplies in working order.
Completes forms and incident reports concerning events and activities to ensure all patient medical care is documented.
Develops and maintains clear, open, timely, cooperative, and collaborative communication and working relations with all staff, clients, and partner agencies.
Maintains all continuing education required for EMT level within Orange County and OEMS.
Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail, and database software in performing work assignments.
Adheres to the department's safety rules and regulations.
Full Performance of Knowledge, Skills, Abilities
FULL PERFORMANCE OF KNOWLEDGE, SKILLS, ABILITIES
Thorough knowledge of the rules, regulations, procedures, protocols, and policies pertaining to the Mobile Crisis team and Orange County Emergency Medical Services.
Thorough knowledge of the principles and techniques of emergency care including diagnosis, proper treatment, harm reduction and transportation.
Thorough knowledge of basic life-sustaining techniques including cardiac care, trauma and shock care, ventilation, and CPR techniques.
Thorough knowledge of the Incident Command System (ICS) and best practices during disaster events.
Thorough knowledge of infection control and OSHA guidelines.
Thorough knowledge of human anatomy and physiology.
Good knowledge of medical terminology.
Good knowledge of the county road system and geography.
Good knowledge of radio communications and Emergency Medical Dispatch response determinants.
Good knowledge of extrication techniques.
Skill in driving, including emergency vehicles during emergency situations while applying safe driving practices.
Skill in decision making and problem solving.
Skills in public and interpersonal relations and written and oral communication.
Ability to demonstrate sound judgment, integrity, resourcefulness, accuracy, thoroughness, and the physical condition commensurate with the demands of the position, while maintaining an ethical standard of care.
Ability to make assessments of a patient's medical condition; ability to administer emergency medical techniques and use specialized equipment associated with basic life support.
Ability to understand and follow oral and written instructions.
Ability to exercise sound judgment in emergencies; ability to relate well with others under stressful conditions; and deal with stress, death and dying patients.
Ability to communicate effectively both orally and in writing with racially, socio-economically, and neurodiverse diverse populations to express information and ideas clearly and concisely.
Ability to establish and maintain working professional relationships with county staff, physicians, patients and their families, other emergency service agencies and the public; ability to collaborate with others and work as part of a team.
Ability to maintain knowledge and skill in relation to new protocols, emergency medical techniques, Standard Operating Guidelines and new equipment through continuing education and seminars.
Ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail, and database software.
Ability to demonstrate sound judgment; integrity; resourcefulness; accuracy; thoroughness and the physical condition commensurate with the demands of the position.
MINIMUM QUALIFICATIONS
Possession of a High School or General Educational Development (GED) diploma; AND a current EMT Certification recognized in the State of North Carolina AND two (2) years of experience as an Emergency Medical Technician
Permanent employees must have successfully completed their probationary period as per the Personnel Ordinance. The employee must also be in good standing, which is defined as having received a proficient or higher rating on their last evaluation and having no disciplinary action in the last 12 months as of the date of the posting.
SPECIAL REQUIREMENTS
Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.
All offers of employment are conditional upon successful clearance of a pre-employment drug testing, background check and Fitness for Duty assessment. Employment cannot commence until the employee has been cleared.
Participation in the County Drug and Alcohol Screening program is required.
Must have completed or be able to complete the Orange County Field Training Evaluation process at the EMT Level.
Physical Requirements and Possible Hazards
PHYSICAL REQUIREMENTS AND POSSIBLE HAZARDS
Must be able to physically perform the basic life operational support functions (with or without reasonable accommodation) of driving, standing, walking, stooping, crawling, typing, talking, sitting, bending, kneeling, climbing, grasping, hearing, handling, pushing, pulling, lifting, carrying, reaching and repetitive motions of the hands, wrists, or feet.
Requires the ability to maintain body equilibrium when bending, stooping, crouching, climbing, reaching and/or stretching arms, legs, or other parts of body, and to physically maneuver over and/or upon varying terrain, wet/slippery surfaces or physical structures.
Must be able to operate emergency medical vehicles, move medical equipment and extract injured persons from a wide variety of situations involving vehicular, industrial, and residential accidents, injuries, or illness.
Must be able to perform very heavy work, exerting up to 120 pounds of force (250 with assistance) occasionally, and/or up to 75 pounds of force frequently or and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects including the human body; worker is potentially exposed to lifting injuries.
Requires the ability to see, hear and communicate with the patient to perform a physical assessment of the patient.
Must possess the visual acuity to operate an emergency vehicle, use small instruments, use testing equipment, perform extensive reading, and operate a computer terminal.
Worker is subject to inside and outside environmental conditions including extreme hot and cold temperatures, atmospheric conditions (wind, rain, ice/snow, and humidity) for extended periods of time during the day or night.
Worker is subject to respiratory hazards and must be able to properly use Personal Protective Equipment to prevent exposure to chemicals, contagious and/or infectious diseases, and bloodborne pathogens.
Worker may be subject to possible hazards that include physical or emotional stress due to the nature of interactions with clients or service providers, irate clients and/or family members who may be hostile, resistant, or violent.
Orange County is an Equal Opportunity and Affirmative Action Employer
Orange County provides a competitive benefits package for permanent full-time and permanent part-time employees that includes:
- Participation in the North Carolina State Retirement System;
- Orange County contributes 12.85% of your base salary per pay period and 14.10% for LEO.
- Health Insurance (Medical)
- Orange County pays 100% of premiums for employee only coverage health insurance.
- Orange County pays a portion of premiums for dependent(s) coverage health insurance.
- Orange County pays 100% of premiums for employee only coverage for dental insurance.
- Orange County pays a portion of premiums for dependent(s) coverage for dental insurance.
- Orange County offers vision insurance for employee and dependent coverage with premiums rates between $5-$15 bi-weekly.
- Orange County pays for an employee life insurance policy based on employees' salary up to $50,000.
- Optional Life Insurance for employee and dependent life insurance policy.
- Orange County pays for an employee short term disability policy that provides income protection up to 11 weeks with a weekly benefit of 70% of your weekly salary.
- Orange County contributes $29.15 per pay period ($757.90 annually) for supplemental retirement and you will have the option to select between which investment firm you would like to have these funds contributed to.
- Orange County contributes up to an additional $67 ($1742 annually) for voluntary supplemental retirement and you will have the option to select between which investment firm you would like to have these funds contributed to.
- 12 Paid Holidays
- Anniversary Leave ( 8 hours of leave on your anniversary each year)
- Annual Leave (based on service years and a 40-hour work schedule, pro-rated for permanent part time employees)
- 0-2 Years of Service = 125.84 hours/year
- 2-5 Years of Service = 145.08 hours/year
- 5-10 Years of Service = 173.68 hours/year
- 10-15 Years of Service = 202.80 hours/year
- 15-20 Years of Service = 231.40 hours/year
- 20+ Years of Service = 260.52 hours/year
- 96.2 hours/year
01
Orange County is an E-Verify employer. E-Verify is a program that electronically confirms an employee's eligibility to work in the United States after completion of the Employment Eligibility Verification Form (Form I-9). I understand, that if hired, my employment eligibility will be verified through E-Verify.
- Yes
02
I understand that resumes are welcomed but do not substitute for the work experience section of this application and failure to complete the work experience section will result in an incomplete application, which will not be considered for eligibility. Did you fully complete the work experience section of this application?
- Yes<...
