Crisis Intervention ll (2nd & 3rd Shift)

Make a Difference with Human Services Campus  

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About Our Company 

Human Services Campus is an Equal Opportunity Employer that provides an attractive health and benefits package for our employees including but not limited to 403(b), dental insurance, employee assistance program, flexible schedule, health insurance, health savings account, life insurance, paid time off, & vision insurance. As a team, we uniquely help individuals experiencing homelessness in Maricopa County. Our work is based in downtown Phoenix, but reaches across the Maricopa County, working to end homelessness for one of the fastest unhoused and unsheltered populations in the United States.

What You Will Do To End Homelessness

• Identify and triage vulnerable individuals experiencing mental health, substance abuse and/or traumatic crisis to available.
• Collect client demographic information and obtain appropriate releases.
• Coordinate with campus partners to facilitate entry into shelter and other campus services.
• Conduct vulnerability assessments (VI-SPDAT).
• Engages Clients using best practices including motivational interviewing and conflict resolution and crisis de-escalation.
• Maintains adherence to the HSC and campus guidelines.
• Attends yearly updates for any specific trainings established for their department or specific to their position.
• Adheres to policies regarding working hours, break periods and proper use of the payroll and benefits system.

You're An Ideal Fit If 

•  21 or older
• Superior written and verbal communication skills (Spanish a plus).
• Ability to handle sensitive material, maintaining the highest level of confidentiality and displaying integrity and sound.
• Mobility sufficient to conduct regular duties within a normal office.
• Ability to lift up to 20 pounds to lift office supplies.

• High School Diploma or experience in related field; or equivalent combination of education and relevant employment experience.
• Minimum of 2 years’ experience providing homeless services or mental health.
• A healthy knowledge of the Regional Behavioral Health Authority (MMIC) and its systems and local healthcare resources and the ability to work with individuals with diverse needs.
• Effectively communicate with clients from diverse backgrounds.
• Be able to model effective engagement strategies.