Address
Form of workSalary: $27.27 - $35.75 Hourly
Location : Sheboygan, WI
Job Type: Full Time
Job Number: 2023-101
Department: Health & Human Services
Opening Date: 07/31/2023
Purpose and Summary
Here is why working at Sheboygan County is for you:
It is our imperative to remain an inclusive workplace. Sheboygan County is committed to attracting, supporting, and retaining a culturally diverse workforce that represents our community. Sheboygan County Health and Human Services also strives to be a trauma informed organization which fully realizes the prevalence of trauma, recognizes the effects of trauma, and responds with trauma informed policies and practices, and we are looking for staff who will help us champion this journey.
Becoming a member of our growing team also means that YOU become our top priority. You will not only enjoy a dynamic work environment but a variety of perks including but not limited to the following:
What to Expect:This position is a part of the crisis services team of the Behavioral Health Program. Case
Managers in the CAT program provide assessment and recovery focused services for
individuals and families who may have mental health needs. As part of the team, Crisis Case
Managers participate in clinical staffing, treatment recommendations, information and
referral inquiries, crisis intervention, and provide consultation within the agency, to
community service partners and the public. The primary function of this position is to
provide in-depth assessments, short term case management and appropriate referrals to meet
identified needs.
Essential Duties
-Completes comprehensive initial assessments that reflect the client and families need for
mental health services to include presenting problems, psychosocial history, diagnostic
impressions, functional screens, and recommendations for treatment.
- Provides results of the assessment to the client and family as well as treatment alternatives,
client's rights and responsibilities, the anticipated fees for treatment, and the clinic's
grievance procedure.
- Develops a treatment or referral plan in collaboration with the family based on the initial
comprehensive assessment to include strengths, treatment goals, measurable outcomes, the frequency and type of service recommended to reach goals.
- Conducts follow up with the family to evaluate progress toward goals, the need for additional assessment or changes in the plan.
- Provides crisis intervention to open families which may include development of a crisis plan
and/or collaboration with our crisis system service partners in the community.
- Maintains client's electronic record in accordance with confidentiality rules and regulatory
requirements and standards. Timely completion of documentation is required to include the
initial (and subsequent) assessments, progress notes, staffing/supervision meetings, collegial
clinical collaboration, treatment plans and reviews, collateral contacts, phone
calls/texts/emails, and a closing/discharge summary.
- Monitors need for and complete any documentation/forms required by third party payers to
support reimbursement of services provided. Provide accurate, adequate documentation in
electronic record to support billing and reimbursement of services rendered.
- Performs short term, case management functions for open families.
- Provides information and referral to individuals about community mental health and
addiction resources; consults with agencies, schools, and other health professionals as needed and with consent concerning assessments, treatment planning, and recommendations.
- Promotes recovery and assures the involvement of families, and/or other natural supports
whenever possible with client consent.
- Provides outreach and/or crisis services in situations where a client may be experiencing
difficulty to facilitate his/her entry into an appropriate level of services.
- Participates in administrative and other duties as assigned which may include being a
member of a committee, reviewing policies and procedures, maintaining spreadsheets, or
providing support and input into the planning of new programs and in-service trainings.
- Performs other duties within the scope of professional responsibilities as assigned by the
supervisor.
Applications will be accepted until the position is filled.
Qualifications
- A masters degree in a behavioral science related field and 1,000 hours of supervised post-
degree clinical experience serving individuals with severe and persistent mental illness.
- Knowledge and understanding of federal laws, State statutes, and administrative rules which
regulate the services to be provided.
- Knowledge of and sensitivity to social problems, cultural diversity, human growth and
development, and individual and family functioning.
- Ability to coordinate activities and functions that cross unit and departmental lines and
involve other county and community agencies.
- Ability to follow instructions, to complete tasks, and to work closely with the supervisor and
others.
- Strong knowledge base in recovery principles, person-centered planning, and trauma
informed care.
- Excellent communication skills (oral and written), aptitude for critical thinking, good time
management with ability to effectively prioritize responsibilities, and high level of
professionalism and ethical practice.
- Positive attitude, enthusiasm, and sincere conviction for providing services to clients with
chronic mental illness and/or addiction with complicated psychosocial circumstances.
- Ability to establish positive connections and develop relationships with clients, their natural
supports, and other professionals. Able to meet each client where they are and instill hope for recovery.
- Ability to maintain a calm demeanor and make good clinical decisions while adhering to
clinical, ethical, and regulatory standards and comfortable seeking consultation when needed.
- Capable of demonstrating a high level of professionalism and a positive attitude in the
community as a representative of Sheboygan County Health and Human Services.
- Ability to provide excellent customer service.
- Unlimited access to a car, valid driver's license, and ability to drive or arrange travel in and
out-of-county, as requested by supervisor or his/her designee.
Work Environment & Physical Requirements
Regular contact with clients and their family/natural supports, Behavioral Health Program
clinicians and Case Managers, representatives from our crisis services continuum, other
SCHHS staff, community service partners, school personnel, and members of the public.
May occasionally work with aggressive or violent individuals.
Work is performed in a standard office setting, in homes, and in schools, with occasional
need to provide services in other locations. There may be travel to a variety of community
and/or regional locations.
Must be able to operate standard office equipment including telephone, computer, facsimile,
calculator, printer, and photocopier.
Ability to lift up to 20 pounds and a combination of sitting and standing postures may be
required. Risk of blood borne pathogen exposure is considered low.
Sheboygan County offers a wide range of employee benefits. to view benefit overview.
Location : Sheboygan, WI
Job Type: Full Time
Job Number: 2023-101
Department: Health & Human Services
Opening Date: 07/31/2023
Purpose and Summary
Here is why working at Sheboygan County is for you:
It is our imperative to remain an inclusive workplace. Sheboygan County is committed to attracting, supporting, and retaining a culturally diverse workforce that represents our community. Sheboygan County Health and Human Services also strives to be a trauma informed organization which fully realizes the prevalence of trauma, recognizes the effects of trauma, and responds with trauma informed policies and practices, and we are looking for staff who will help us champion this journey.
Becoming a member of our growing team also means that YOU become our top priority. You will not only enjoy a dynamic work environment but a variety of perks including but not limited to the following:
- Generous benefits package and access to our free InHealth Clinic
- Time off: 15 vacation days, sick time and 10 paid holidays
- Other perks: Referral program, Wisconsin Retirement System, education discount and more!
What to Expect:This position is a part of the crisis services team of the Behavioral Health Program. Case
Managers in the CAT program provide assessment and recovery focused services for
individuals and families who may have mental health needs. As part of the team, Crisis Case
Managers participate in clinical staffing, treatment recommendations, information and
referral inquiries, crisis intervention, and provide consultation within the agency, to
community service partners and the public. The primary function of this position is to
provide in-depth assessments, short term case management and appropriate referrals to meet
identified needs.
Essential Duties
-Completes comprehensive initial assessments that reflect the client and families need for
mental health services to include presenting problems, psychosocial history, diagnostic
impressions, functional screens, and recommendations for treatment.
- Provides results of the assessment to the client and family as well as treatment alternatives,
client's rights and responsibilities, the anticipated fees for treatment, and the clinic's
grievance procedure.
- Develops a treatment or referral plan in collaboration with the family based on the initial
comprehensive assessment to include strengths, treatment goals, measurable outcomes, the frequency and type of service recommended to reach goals.
- Conducts follow up with the family to evaluate progress toward goals, the need for additional assessment or changes in the plan.
- Provides crisis intervention to open families which may include development of a crisis plan
and/or collaboration with our crisis system service partners in the community.
- Maintains client's electronic record in accordance with confidentiality rules and regulatory
requirements and standards. Timely completion of documentation is required to include the
initial (and subsequent) assessments, progress notes, staffing/supervision meetings, collegial
clinical collaboration, treatment plans and reviews, collateral contacts, phone
calls/texts/emails, and a closing/discharge summary.
- Monitors need for and complete any documentation/forms required by third party payers to
support reimbursement of services provided. Provide accurate, adequate documentation in
electronic record to support billing and reimbursement of services rendered.
- Performs short term, case management functions for open families.
- Provides information and referral to individuals about community mental health and
addiction resources; consults with agencies, schools, and other health professionals as needed and with consent concerning assessments, treatment planning, and recommendations.
- Promotes recovery and assures the involvement of families, and/or other natural supports
whenever possible with client consent.
- Provides outreach and/or crisis services in situations where a client may be experiencing
difficulty to facilitate his/her entry into an appropriate level of services.
- Participates in administrative and other duties as assigned which may include being a
member of a committee, reviewing policies and procedures, maintaining spreadsheets, or
providing support and input into the planning of new programs and in-service trainings.
- Performs other duties within the scope of professional responsibilities as assigned by the
supervisor.
Applications will be accepted until the position is filled.
Qualifications
- A masters degree in a behavioral science related field and 1,000 hours of supervised post-
degree clinical experience serving individuals with severe and persistent mental illness.
- Knowledge and understanding of federal laws, State statutes, and administrative rules which
regulate the services to be provided.
- Knowledge of and sensitivity to social problems, cultural diversity, human growth and
development, and individual and family functioning.
- Ability to coordinate activities and functions that cross unit and departmental lines and
involve other county and community agencies.
- Ability to follow instructions, to complete tasks, and to work closely with the supervisor and
others.
- Strong knowledge base in recovery principles, person-centered planning, and trauma
informed care.
- Excellent communication skills (oral and written), aptitude for critical thinking, good time
management with ability to effectively prioritize responsibilities, and high level of
professionalism and ethical practice.
- Positive attitude, enthusiasm, and sincere conviction for providing services to clients with
chronic mental illness and/or addiction with complicated psychosocial circumstances.
- Ability to establish positive connections and develop relationships with clients, their natural
supports, and other professionals. Able to meet each client where they are and instill hope for recovery.
- Ability to maintain a calm demeanor and make good clinical decisions while adhering to
clinical, ethical, and regulatory standards and comfortable seeking consultation when needed.
- Capable of demonstrating a high level of professionalism and a positive attitude in the
community as a representative of Sheboygan County Health and Human Services.
- Ability to provide excellent customer service.
- Unlimited access to a car, valid driver's license, and ability to drive or arrange travel in and
out-of-county, as requested by supervisor or his/her designee.
Work Environment & Physical Requirements
Regular contact with clients and their family/natural supports, Behavioral Health Program
clinicians and Case Managers, representatives from our crisis services continuum, other
SCHHS staff, community service partners, school personnel, and members of the public.
May occasionally work with aggressive or violent individuals.
Work is performed in a standard office setting, in homes, and in schools, with occasional
need to provide services in other locations. There may be travel to a variety of community
and/or regional locations.
Must be able to operate standard office equipment including telephone, computer, facsimile,
calculator, printer, and photocopier.
Ability to lift up to 20 pounds and a combination of sitting and standing postures may be
required. Risk of blood borne pathogen exposure is considered low.
Sheboygan County offers a wide range of employee benefits. to view benefit overview.
