Crew Member

Our Crew Members are critical to the daily success of our restaurants. They perform an array of tasks such as engaging with guests as they place their orders, taking payments, and crafting our delicious subs. They are on the front lines of our operations and are paramount to the successful execution of our mission.

What We Expect From Team Members

• Able to work in a fast-paced environment
• Excellent menu and product knowledge
• Accurately and efficiently prepare guests’ orders
• Communicate effectively with guests, including thanking them, answering questions, and addressing concerns in a professional manner
• Team player
• Participate in all Firehouse Subs Public Safety Foundation fundraising initiatives
• Able and willing to complete other restaurant functions such as cashiering or cleaning per management direction or any other duties assigned by the General Manager, Assistant Manager, or Shift Manager.
• Able to lift up to 50 lbs.

What Team Members can expect

• A friendly, family-oriented culture
• Supportive Leadership
• Online and hands-on training 
• Opportunities to advance
• Casual dress code (blue jeans with company-provided uniform t-shirts and hat/visor)
• Meal discounts
• Tips
• Paid sick leave
• Consistent scheduling using web/app scheduling program

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.