Address
Form of work Client - Financial Services
Job Title - Credit Investigator
Location - Plano, TX - 75024 (Hybrid 1 day in week in office)
Duration - 6 Months (Possible Extension / Conversion)
About the Role:
We are seeking a Credit Investigator to join our team for the In-House Credit Investigation project.
The role involves completing credit investigations through inbound and outbound phone calls, striving for a daily phone service level of 100%.
Responsibilities:
Verify Proof of Residence
Verify Proof of Income
Verify Phone Number
Investigate/Verify Initial Fraud Alerts
Investigate/Verify Extended Fraud Alerts
Investigate/Verify Active-Duty Military Fraud Alerts
Submit SSA-89 forms
Respond to requests for additional investigation
Compile and analyze credit information
Obtain information about potential creditors from banks, credit bureaus, and other credit services
Required Skills:
Strong communication skills
Professionalism in verbal and written communication
Ability to work within defined policies and procedures
Attention to detail
Ability to work in a phone-based role
Familiarity with credit investigation tools
