Credit Evaluation Coordinator

Credit Evaluation Coordinator

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About the Department

The Cornell University Office of the University Registrar (OUR) implements and monitors many academic and administrative policies in coordination with academic units, departments, colleges, and schools to facilitate faculty teaching and student learning. The Office of the University Registrar acts as the steward of academic and student information. The Office of the Registrar champions the constant renewal of student information systems, adapts operations to changing academic needs, federal, state, and institution policies, and evaluates administrative processes for services improvements.

The Opportunity

The Credit Evaluation Coordinator will be responsible for providing quality control and daily processing of all student records. This professional will implement process improvements and conduct daily processing of student-related activities to ensure compliance with Institution, DoD, Federal, and State regulations and must utilize independent judgment and decision-making throughout the evaluation process. They will support OUR analysis and implementation of quality improvement throughout various procedures and conduct quality control on various student records tasks throughout the lifecycle of the student, from admission application process to graduation for all Cornell University programs.

The primary responsibilities of the Credit Evaluation Coordinator include but are not limited to:

• Provide quality control and daily processing of all transfer and test credits via transcript OCR software and PeopleSoft.
• Assist with the implementation of process improvements.
• Serve as an administrator of the Transfer Equivalency System (TES), including overseeing the official website for the system, providing training, and overseeing the approval of course equivalencies.
• Conduct research and analyses of course descriptions and transfer credit policies to evaluate and determine college credit transfer credit eligibility; update transfer credit articulation data in corresponding TES and SIS.
• Communicate with faculty, academic departments, prospective and enrolled transfer students, and external institutions regarding transfer and test Credit Evaluation practices and policies.
• Create and assist with the management and maintenance of Student Information System (SIS) and TES articulation modules and tables for internal users and external transfer institutions.
• Facilitate in the timely creation, review, and processing of Articulation agreements for external transfer institutions.
• Analyze and assess student academic and non-collegiate records to ensure accurate and compliant test and transfer Credit Evaluations.
• Assist in the development of communications related to transfer students including the transfer website.

We seek a dynamic, collaborative professional who possesses the willingness and ability to learn and quickly adapt to new technologies, business processes, and procedures and demonstrates a strong commitment to delivering excellent customer service to students, faculty, staff, and other constituents.

This position is eligible for a hybrid work arrangement based in Ithaca, NY.

What We Need:

For full consideration, applicants must include both a resume and cover letter with their application.

• Bachelor’s degree and up to 2 years of experience, or equivalent combination of education and experience, in higher education student and transfer services with an in-depth understanding of student records administration.

• Aptitude for problem-solving, attention to detail, communication, customer service, organization, adaptability, and ability to effectively work on a team or independently.A successful candidate should have a forward-thinking approach to problem solving.
• Working knowledge of a Student Information System, including but not limited to course, class, test/transfer articulation and enrollment modules.
• Ability to solicit, document and communicate business requirements, problems, issues, and solutions to technical and non-technical users.
• Familiarity with standard office software packages and reporting tools.

If you have all those things, great! We have a few more things that we would prefer you to have, but it’s ok if you don’t:

• Experience with project management tools.
• Experience using PeopleSoft Campus Solutions Student Information System.
• Experience in transfer credit processes, such as researching and evaluating academic programs at domestic and international institutions.
• Knowledge of degree audit solutions such as Stellic or (PeopleSoft) Campus Solutions.
• Knowledge of curriculum management such as Modern Campus/Digital Architecture or CourseLeaf.
• Knowledge of platforms that support transfer and test credit work, such as PeopleSoft Transfer Credit Articulation, Transfer Evaluation System (TES), or Optical Character Recognition (OCR) technologies.
• Experience in data analysis and report development.

Rewards and Benefits:

• The position is located in Ithaca, New York. The position may allow for the flexibility to work remotely at a location of employee’s choosing within the United States. The hybrid schedule will be determined at the time of hire. The university reserves the right to modify, suspend, revoke or terminate the hybrid work arrangement at any time.
• The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay.
• Our leave provisions include three weeks of vacation and 13 holidays.
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

Visa sponsorship and relocation assistance is not available for this position.

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

University Job Title:

Student Svc Assoc I

Job Family:

Student Services

Level:

E

Pay Rate Type:

Salary

Pay Range:

$58,660.00 - $64,112.00

Remote Option Availability:

Hybrid Remote

Company:

Endowed

Contact Name:

Lori Trask

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline (faculty pay ranges reflects 9-month annual salary)

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

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Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.

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Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing mycareer@cornell.edu.

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EEO Statement:

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

2024-03-15