Job Title:Residential Specialist CRC

Reports to: Operations Manager

Level: Experienced

Location: Chattanooga

Classification: Part-time, non-exempt

Education: HS+

Travel %: None

Job Shift: Day, evening, overnight

Job Category: Healthcare

Mission:

The Next Door provides a continuum of evidence-based substance abuse and mental health services for women in an environment of faith and healing to restore hope and a lifetime of recovery.

Summary:

Provide safety and security of residence after office hours. Assist residents with emergency and non-emergency needs, problem solve with assistance of on-call staff as needed. Cooperation with the other residential relief specialist(s).

Primary Responsibilities and Duties include the following:

• Be available to residents for immediate concerns or needs.
• Inform on-call staff regarding a resident’s tardiness or non-return, relapse, injuries, threats, illness, etc.
• Conduct room checks often while on duty and as needed for safety.
• Provide hourly facility surveillance regarding safety, security, and curfews.
• Perform urine drug screens and breathalyzer as requested by staff or on suspicion.
• Report maintenance and facility concerns to Operations Manager.
• Perform light clerical duties as assigned.
• Maintain quiet hours and provide visual contact of residents at curfew.
• Complete incident report for significant encounters to Operations Manager.
• Assist in transportation of clients to and from work, on an as needed basis.
• Complete facility sanitation and safety checks as scheduled.

Qualifications:

• Minimum of 1-year experience working with women in crisis situations preferred
• Willingness to obtain First Aid/CPR certification
• Willingness to complete background check
• Valid Tennessee Driver’s License
• F-Endorsement Driving License preferred (can obtain upon hire)

All Employees will adhere to the following professional standards:

• Honor the agency mission: The mission of The Next Door is to live out our faith by providing a continuum of evidence-based substance abuse and mental health services for women in an environment of faith and healing to restore hope and a lifetime of recovery.
• Consistently treat residents and co-workers with the utmost respect.

• Keep ALL information regarding staff, residents, diagnosis, group information, etc. confidential at all times.
• Work as a necessary part of the team effort.
• Model ethical and professional behavior at all times.
• Participate in ongoing meetings and trainings as required by the leadership of The Next Door.
• Be creative and assist leadership with ideas for improving the overall quality of the services and environment for the residents of The Next Door.
• Encourage and live the core values of The Next Door, Inc., at all times:
  • Love ~ We demonstrate what love looks like, so our women learn to love others in healthy ways and love themselves.
  • Faith ~ We welcome all people, and all will be cared for with Christ-centered principles.
  • Hope ~ We believe hope is within reach for all women.
  • Wholeness ~ God has a plan and purpose for a woman’s life and that is abundantly good. She does not have to be defined by her past decisions. God loves. God forgives. Every woman can be whole and complete.
  • Community ~ We are building a healthy community in which our women are contributing members of society. We need one another. We care for one another. We will teach our women how to build their own healthy community.
  • Respect ~ We believe each woman deserves respect from us and from each other. We believe each woman can learn to respect herself and others.
  • Encouragement ~ We believe that our words and actions should build one another up. We inspire one another with love and good deeds.