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Form of workCRA Mortgage Loan Officer
Our mission is to create exceptional experiences for our customers that help them achieve their dreams, and we are looking for exceptional people who have the talent and passion to help us make those dreams come true.
Looking for a career with a great company culture, potential for growth, and the opportunity to make a difference in the lives of others? At North American Savings Bank (NASB), we deliver best-in-class customer service and the right financial solutions to help our customers achieve their dreams, whether it’s buying their first home, planning for retirement, or anything in between. We believe that exceptional customer service starts by cultivating an exceptional work culture—one that recognizes and rewards hard work, provides the right tools for success, and believes that healthy, happy associates are the foundation of a strong organization. NASB has been in business for over 92 years, and our rapid growth means we are looking for new team members who want to grow with us!
We are currently looking for a Community Reinvestment Act (‘CRA’) Mortgage Loan Officerto join our Residential Lending team.
Job Summary
The Community Reinvestment Act (‘CRA’) Mortgage Loan Officer is a brand ambassador within the local community helping to promote NASB’s committed investment in the community, to cultivate trust and to drive strategic lending growth toward meeting our local, underserved, and low-to-moderate (‘LMI’) lending goals. The CRA Loan Officer will establish and maintain relationships with realtors, community-based organizations, and governmental agencies which result in lending opportunities for the bank to ensure full compliance with the CRA regulation.
What you can expect to work on
- Identify and consult with prospects, explain features and benefits of the various mortgage products available, understand lending needs, determine best alternatives, and communicate with prospects and internal partners to finalize sales.
- Network, develop and expand referral sources that solicit leads to meet local, underserved, LMI income and LMI geography lending goals. Cultivate trust and strong relationships with strategic community partners including relationships with realtors, Housing Authorities, developers, builders, community-based organizations, and municipalities.
- Plan, organize and speak at financial education seminars, community development events, meetings, or forums. Collaborate with the Community Development Manager in the planning and execution of community development efforts focused on increasing CRA lending opportunities.
- Maintain metric reporting on lead outcomes and community engagement. Consult with community partners and various areas of the bank to identify opportunities for lending programs and associated outreach. Collaborate with NASB Branches to track and monitor referral activity.
What you offer us
- Bachelor’s degree in finance/accounting or related field preferred
- 2-5 years mortgage lending, sales, or similar financial services experience
- Knowledge / experience in CRA and Fair Lending preferred, with a thorough understanding of all facets of mortgage lending.
- Ability to review, interpret and understand complex transactions, multiple property types and markets, varying loan structures and their impact on security of collateral.
- Ability to tailor origination options while balancing the requirements of the bank and borrowers.
- Effective business communication skills (both oral and written)
- Excellent time management and organizational skills – must be detail-oriented and thorough.
- Initiative-taker with excellent customer service skills and follow-through. Must be able to take initiative and act independently multitasking in managing projects and programs.
- Strong interpersonal communication skills; Ability to effectively interact with individuals in all areas of the bank and the local community.
- Ability to develop and present information in varied mediums.
- Sound judgment and decision-making abilities.
- Strong sales and negotiation skills.
- Computer literate; experience using Microsoft Office applications and ability to understand and navigate proprietary systems.
Work Environment
- This position will be a hybrid-based schedule with a combination of in-office and remote work.
- This position will be based out of one of our banking branch offices in the Kansas City, MO metro.
What we offer you
NASB offers competitive compensation and excellent benefits packages, including:
- Comprehensive health insurance options including medical, dental, and vision coverage.
- 401(k) retirement plan with immediate employer match.
- Generous paid vacation, sick and personal days. Plus, enjoy a bonus day off for your birthday!
- Exclusive mortgage and banking benefits.
- Paid holidays, volunteer time off, and free parking at NASB facilities.
- Employee referral bonuses and internal training programs to help reach your career goals.
If you have any questions, please contact jobs@nasb.com.
Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not to be construed as a contract for employment.
North American Savings Bank (NASB) is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
