Job Description
Position Summary: Greet, transport, and provide luggage handling and information services for guests traveling to and from the hotel, airport, train station, and other possible locations.
Duties:
- Inspect and test vehicle equipment to ensure proper operation; log and report any concerns
- Maintain cleanliness of passenger vans
- Fill gas tanks, check oil and maintain vehicle upkeep as per a daily checklist
- Greet and welcome guests
- Lift and carry guest luggage up to 60 lbs.
- Assist guests with entering and exiting a passenger vehicle
- Answer inquiries pertaining to hotel services, shopping, dining, activities, etc.
- Operate motorized vehicle
- Follow safety regulations and laws governing vehicle operation and ensure passengers follow relevant laws and regulations
- Operate a company vehicle
- Transport guests to and from the hotel and various locations throughout the local area, to include the airport and train station
- Deliver items to guest rooms, to include cribs, coffee, room service, rollaway beds, towels, toiletries and other items upon request
- Sweep and/or shovel walkways and other areas requiring access as needed, depending on the season
- Complete janitorial duties for work/office and public areas as needed
- Assist with property security
- Assist with Houseman duties as needed
- Assist Front Desk Clerks, Luggage Handlers, Housekeepers and other departments as needed
- Communicate with other hotel departments and shifts as needed to meet guest’s needs and maintain smooth operation of hotel functions
- Observe health and safety precautions required to protect people and property
- All other duties as assigned