Courtesy Officer East (Ft) 4Pm - 12Am M - F

Do you want a work culture where even on your toughest day, you know you made someone else's day better? Join our team at Blue Skies of Texas - a Senior Living Community, located in southwest San Antonio, the fast-growing area of San Antonio.

Not only do we have great benefits to include THREE weeks Paid Time Off plus seven holidays your very first year with four weeks by year two, but our residents provide an extra bonus twice a year - Summer and Christmas!. If service is in your heart, you'll love all the opportunities at Blue Skies: five robust education programs to help you continue to grow as well as professional development opportunities. Come check us out!

POSITION SUMMARY: Maintains a safe and secure environment for the facility in accordance with specific procedures, patrols the grounds and buildings, provides excellent customer service to residents and their guests, as well as to all Blue Skies of Texas employees and visitors, and backs up the Front Desk Clerk position as needed. Regulates and expedites the entry and exit of emergency vehicles into the Blue Skies of Texas grounds and responds to emergencies in cooperation with the Front Desk and other department representatives. Maintains awareness of activities and projects underway on Blue Skies of Texas property in order to assist and direct visitors, vendors, contractors, and residents and their guests. During night and weekend shifts when most departments are closed, incumbent may occasionally be dispatched to perform minor repairs such as unstopping toilets or sinks, resetting smoke detectors and replacing batteries, and changing light bulbs.

GENERAL REQUIREMENTS: Must be 25 years of age or older. Must display tact and courtesy with residents and maintain a professional demeanor in interactions with residents, visitors, co-workers, and all others. Possess integrity and uphold all Blue Skies of Texas standards as a Courtesy Officer and First Responder. Must be able to deal effectively in a team environment, as well as work independently. Must be able to deal sensitively with residents and protect confidential information. Must be able to speak, read, write, and follow verbal and written instructions in English. Possess the ability to write comprehensive reports regarding events occurring during shift.

EDUCATION AND EXPERIENCE: Preferred: High school diploma or equivalent. At least one year's worth of experience as a Security Guard, Courtesy Officer, or Front Desk Clerk.

EQUIPMENT AND COMPUTER OPERATIONS: Operates company vehicles, hand-held two-way radio, emergency assist system for residents, and telephone system. Possess working knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook), as well as general office and minor maintenance equipment and supplies. Training will be provided to familiarize incumbent with related equipment and to ensure safety and proper operation during use.

CERTIFICATES, LICENSES AND REGISTRATIONS:Required: Must possess and maintain a valid, current driver's license with a good driving record and remain insurable by Blue Skies of Texas carriers. Current cardiopulmonary resuscitation, automated external defibrillator, and First Aid certifications. Preferred: Commercial Driver's License desired.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Makes interior and exterior rounds of Blue Skies of Texas facilities and grounds, either walking or driving company vehicle or golf cart, to include checking basic plant mechanical operations such as ensuring the boiler is operational; promptly reports any deficiencies to Supervisor, management and the Maintenance Department
• Observes and responds to the presence of unauthorized persons or vehicles; investigates and acts according to standard procedures outlined by Supervisor.
• Directs and controls traffic and parking for large functions.
• Transports residents, employees, and others, as directed, from place of request to main building as needed.
• Acts as First Responder and responds to problems and emergencies according to established instructions and procedures; exercises good judgment as the situation requires.
• Expedites entry and departure of emergency vehicles and responds to emergencies as prescribed in the Emergency Action Book.
• Submits comprehensive incident reports of any non-routine events occurring during shift.
• Consults with Supervisor on any situation involving exception to policies or procedures.
• Regulates access to Blue Skies of Texas facilities by vehicles and persons on foot entering the premises at the main gate; follows directions given by resident, Supervisor, or management regarding restricted entry or expected arrival of guests.
• Issues "visitor passes" as appropriate and maintains a log of entry and departure of all visitors.
• Informs residents and staff of the arrival of visitors or guests.
• Operates gate when appropriate.
• Performs security checks of vehicles and of employee personal items in accordance with Blue Skies of Texas policy, to include purchases made at Blue Skies of Texas and Thrift Stores.
• Makes minor repairs such as unstopping toilets or sinks, resetting smoke detectors and replacing batteries, changing light bulbs, etc., when maintenance personnel are not on duty.
• Performs duties as a Front Desk Clerk as needed.
• Performs other duties as assigned by Supervisor.

INTERNAL CONTROL: Within the scope of position duties, responsible for seeing that operations are effective and efficient; assets are safeguarded; and compliance with applicable laws, regulations, policies and procedures. This position may handle confidential information and must treat such with appropriate sensitivity.

PHYSICAL AND ENVIRONMENTAL DEMANDS: Work will be primarily performed outdoors and some situations will result in exposure to the elements for short intervals. Job duties can be rigorous and physical demands are high at times. Occasional lifting and transfers of light loads of less than 40 pounds required. Bending, squatting, and reaching are necessary, as well as maneuvering in and between buildings and offices of Blue Skies of Texas facilities and grounds. Incumbent must be able to drive a Blue Skies of Texas vehicle as assigned and operate the lift on the small 8-10 passenger van. Training will be provided prior to vehicle operation to ensure safety and proper operation during use. Few environmental hazards are present, although the threat of communicable disease exists. Mild cleaning products, waxes, and soaps are used in the immediate area. Mild pesticides are used periodically to control bug infestation.

WORK SCHEDULE: 4pm to 12am Monday - Friday. To maintain a 24-hour, 7-day a week presence the schedule is varied to include day, night, weekend, and rotating shifts. Schedules are subject to change as needed to provide adequate coverage and Courtesy Officers are expected to be able to work occasional alternating shifts. Special projects, events, or assignments may require working additional hours to include evenings, weekends, and holidays.

WORK LOCATION: Blue Skies of Texas East.

ATTIRE/DRESS CODE: Designated uniform as outlined by Supervisor must be worn and kept clean and in serviceable condition. Blue Skies of Texas employee ID badge or name tag must be worn at all times while on duty. Closed-toe shoes with slip-resistant soles required. See employee handbook for specific guidelines. It is the intention of Blue Skies of Texas to ensure that employees maintain a neat and professional appearance at all times while on duty.

RANGE OF PAY: Dependent upon qualifications and experience, with the intent to be competitive within the market.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

Job Type: Full-time

Pay: $13.50 - $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year
• Under 1 year

Schedule:

• 8 hour shift
• Weekends as needed

Shift availability:

• Night Shift (Required)

Ability to Relocate:

• San Antonio, TX 78227: Relocate before starting work (Required)

Work Location: In person