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Form of workGENERAL SUMMARY:
Assists department by performing combinations of the following activities: answering client calls and dispatching appropriate drivers, providing input to Assistant Manager on dispatching, and planning and helping stock the Courier bins with out-going client supplies. Performs all the duties of a Courier.
PRINCIPAL JOB FUNCTIONS:
1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.
2. *Responsible for providing excellent customer service to internal and external customers and clients by exhibiting and maintaining proper phone etiquette when receiving dispatch calls.
3. *Maintains an accurate list of phone calls on our Dispatch Call Log.
4. *Analyzes and resolves or assists staff in solving route related problems.
EDUCATION AND EXPERIENCE:
High School diploma or equivalent required. Minimum of one (1) year experience as a Courier or Dispatcher preferred.
OTHER CREDENTIALS / CERTIFICATIONS:
Valid driver’s license required. Verification and maintenance of responsible driving record per facility standards required.
PI219503563
