Counseling And Assessment Center Supervisor

Transforming lives through learning isn't just the vision of the Grossmont-Cuyamaca Community College District. It happens every day with our 30,000 students who take the first step in their higher education, become trained for a new career, or learn knowledge that transforms their world perspective.
The Grossmont-Cuyamaca Community College District honors a diverse academic community and fosters equity mindedness across our institutions. As such, the District is committed to eliminating achievement gaps among different student groups by promoting a culture of appreciation for diversity, equity, inclusivity, and social justice, and continuously examining our processes and practices through an equity lens.
The District provides an excellent health and welfare benefits package to its employees. We take care of our employees and have continued to offer medical, dental and vision coverage to eligible employees and their dependents at no charge for any of the plans we offer.
Become a part of this dedicated team in beautiful San Diego County!
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Job Summary
Application Deadline: Wednesday, February 14th, 2024 at 11:59 p.m.
NOTE: Application materials that are submitted on the last day of application and are timed out will not be accepted.
Department: General Counseling
Months worked out of the Year: 12 months
FTE: 1.0
Work hours: Monday - Friday, 8:00 a.m. - 5:00 p.m., hours may vary
Shift Differential: None
Starting Salary Range:
Range: S-I: $71,564 (Step A) or $75,142 (Step B) or $78,899 (Step C)
Based on experience
Anticipated Start Date: March/April 2024
Job Description
SUMMARY:
Under the direction of the Division Dean, perform a variety of responsible duties related to the coordination, organization and supervision of the Counseling Center, Assessment Offices, and International Student Counseling Office; organize, schedule, assign and review office activities. Supervise and evaluate the performance of assigned staff to assure timely and efficient operation of assigned areas.
ESSENTIAL FUNCTIONS:
Organize, coordinate and oversee day-to-day office activities of the Counseling Center, Assessment Office to assure timely and efficient operation.
Supervise, train and evaluate the performance of assigned staff; assign and review work; monitor and adjust workloads; participate in the selection of new personnel as assigned.
Establish and implement office procedures to coordinate counseling programs and services. Develop and type correspondence including memos, letters, flyers and mailers for the Counseling and Assessment Offices and the International Student Counseling Office.
Supervise the reception area, screening telephone calls and visitors and scheduling appointments and meetings.
Assist counselors in arranging schedules and appointments and in preparing counseling aids; coordinate work requests of counselors. Provide technical expertise in training, trouble shooting and assisting counselors and other staff members in the use of personal computers. Conduct in-service training on the use of PC's when required.
Provide information and assistance and respond to questions from assigned staff, students and others regarding various Counseling Center, Assessment Office, and International Student Counseling Office services, functions, policies and procedures; assist students not requiring counselor assistance.
Communicate with other district personnel and departments along with other outside educational institutions as needed to coordinate activities and exchange information.
Prepare and maintain records, files, logs and reports related to personnel, students and various Counseling Center, Assessment Office and International Student Counseling Office functions including State mandated MIS reporting requirements.
Assist in preparing the annual budget for the Counseling Center, Assessment Office and International Student Counseling Office; monitor and control expenditures and maintain related records; prepare requisitions as needed. Review and submit in a timely manner appropriate payroll information for all academic and classified staff.
SECONDARY FUNCTIONS:
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:

• Operating procedures of a large complex college COUNSELING AND ASSESSMENT office or related area.
• Computerized database management and software packages.
• Principles and techniques of web development.
• Management and supervisory theories.
• Modern office practices, procedures and equipment including telephone techniques and etiquette.
• Correct English usage, grammar, spelling, punctuation and vocabulary.
• Diversified recordkeeping techniques.
• Applicable laws and regulations, e.g., sections of State Education Code, Title 5, Code of Federal Regulations, Public Employees Relations Board, Labor Codes, Family Educational Rights and Privacy Act.
• Technical aspects of field of specialty, including: complex voice response systems; data imaging of records; electronic transmission of transcripts; complete computer based systems as related to an Admissions and Records Office.
• Interpersonal skills using tact, patience and courtesy.

ABILITY TO:

• Supervise and coordinate the daily operations and activities of the COUNSELING AND ASSESSMENT office.
• Plan and implement departmental procedures involving a variety of interrelated tasks.
• Train, supervise and evaluate personnel.
• Assign and review the work of others.
• Interpret, apply and explain provisions of federal, state and institutional regulations related to admissions, evaluations, attendance reporting, and veteran's benefits.
• Plan and organize work; work independently to meet schedules and timelines.
• Communicate effectively both orally and in writing.
• Establish and maintain cooperative and effective working relationships with others.
• Analyze situations accurately and adopt an effective course of action.

EDUCATION: Any combination equivalent to: graduation from an accredited college or university with a four year degree in personnel administration, social services, psychology, business administration or a related field.
EXPERIENCE: Four years increasingly responsible student services related experience including one year in a lead capacity. Knowledge of community college programs and services in the COUNSELING AND ASSESSMENT area desirable.
WORKING CONDITIONS: Counseling Center and Assessment Office environment.
Additional Information
SPECIAL INSTRUCTIONS TO APPLICANTS:
Applicants may find it helpful to refer back to the job posting, specifically the special instructions, while applying. Consider saving the job description or opening a new browser window.
*ATTENTION* Application materials with personal photos will render your application incomplete. Please do not include any materials that were not asked for.
Having the following materials prepared and ready to attach BEFORE beginning the application may make the application experience more seamless.
REQUIRED APPLICATION DOCUMENTS (APPLICANTS MUST SUBMIT THE FOLLOWING DOCUMENTS):
1. A complete and current resume.
2. A 1-2 page cover letter addressing how you meet the requirements of the position through your experience and knowledge.
3. Official or unofficial transcripts.
*ATTENTION* Please upload .doc, .docx, or PDF files only. If you are working on Google Docs or Mac files, please be sure to save under .doc or PDF for your files to upload correctly.
Under Federal Law, employers are required to verify that all new employees are eligible for employment in the United States. Prior to appointment to a position, you must present acceptable proof of your identity and authorization to work in the United States.
GCCCD is an Equal Employment Opportunity and Title IX employer.
Applicants who are protected under the Americans with Disabilities Act and who require accommodations for completing the application process or interviewing should notify the Human Resources Department by emailing D-HR-Jobs@gcccd.edu.
Offers of employment are contingent upon successful fingerprint clearance. A processing fee plus Live Scan fee will be required.