Corrective Action Specialist (Compliance Specialist 2)

Initial Posting Date:
12/01/2023
Application Deadline:
12/17/2023
Agency:
Department of Human Services
Salary Range:
$4,536 - $6,952
Position Type:
Employee
Position Title:
Corrective Action Specialist (Compliance Specialist 2)
Job Description:
We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the Equity North Star as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.
Do you have a passion to help Oregonians achieve their well-being by improving and maintaining the quality of Oregon's long-term care programs and services? Are your core values integrity, respect, stewardship, innovation, and service equity? If so, we want to hear from you!
We are seeking a Corrective Action Specialist (Compliance Specialist 2) to join our Safety, Oversight, and Quality Unit. Our team is responsible for the licensing, regulatory, and Corrective Action functions for Aging and People with Disabilities (APD) providers, including adult foster homes, assisted living facilities, residential care facilities, and nursing homes.
Oregon Department of Human Services (ODHS), A place to belong and make a difference!

• When you join the ODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
• Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS' overall mission and vision.
• We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. The Equity North Star has four points that explain the agency's goals related to equity, inclusion, and racial justice.
• We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and competitive benefits packages including health, dental, vision and much more!

What you need to qualify
Four years experience doing administrative research that included compiling and evaluating facts to recommend management action or decide compliance with program guidelines and regulations. Two of the four years must be above the technical support level.
Note: college-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.
Essential attributes
We are looking for candidates with:

• Ability to review processes and policies and make recommendations based on best practices.
• Conduct observations and review records, to gather facts to determine compliance with Oregon Administrative Rules.
• Experience analyzing data and applying statues, rules, policies and procedures to resolve compliance disputes.
• Experience explaining complex policies and procedures verbally and in writing regarding program and rule requirements.
• Must be able to work with individuals of diverse backgrounds, educational levels and professions to bring about compliance with regulations and standards.

Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process.
Your duties at a glance
Click here to learn more about Aging and People with Disabilities (APD).
As a Corrective Action Specialist, you will:

• Work with and support Corrective Action coordinators (CACs) to evaluate documents, procedures, systems or conditions to compliance situations to determine compliance with State program requirements.
• Analyze data and applies statues, rules, policies and procedures to resolve compliance disputes with community-based care providers and facilitates dispute resolution process.
• Investigate complaints by researching information and analyzing conditions to decide if violations occurred.
• Compile and prepare investigative reports describing facts and circumstances of investigations.
• Review data to identify trends, problems and areas of noncompliance.
• Review reports to verify that field staff have sufficient basis for compliance determinations.
• Identify and interpret laws, rules or policies violated to decide incidents of non compliance;
• Apply laws, rules, agency policies or precedent rulings to help CACs solve compliance.
• Make decisions to grant licenses or license extensions.
• Impose non-compliance citations or sanctions.
• Recommend procedural changes to improve program results.
• Prepare license refusal, restriction and caution letters; Identifies problem areas where training or information is needed to assist in compliance.
• Develop compliance intervention strategies.
• Collaborate with local officials to solve potential conflicts or misinterpretation of regulations.

Working conditions

• This position is Hybrid or Remote optional with ability to perform most work 98% remotely for candidates who live in Oregon or Vancouver Washington.
• Rare travel around the district for hearings may be required.
• Hours of work may fluctuate based on service needs and a flexible schedule may be requested.
• You may interact with a wide range of people including some who have experienced trauma and exhibit challenges in controlling their emotions.

Application instructions & requirements
Your work history profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position.

• A cover letter is required. Attach a cover letter that demonstrates how you meet the qualifications and essential attributes for the position.
• Please upload a resume or complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• Current State of Oregon employees: Apply via your employee Workday account.
• If you are not a current State of Oregon employee, view this application instructional video.
• After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.

Additional requirements

• Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Helpful information

• This position is represented by the Service Employees International Union (SEIU).
• This recruitment may be used to fill future vacancies.
• Have questions about Workday, and want some tips on understanding the state application process? Check out our Oregon job opportunities page.
• If you need accommodation under the Americans with Disabilities Act (ADA), have questions, or need assistance with the application process, please contact Marina via email at Marina.Nieblas@odhs.oregon.gov. Please be sure to include the job requisition number.