Corporate Travel Coordinator

Travelport is a place of opportunity. It's our incredible team that makes our company great - our people drive our winning culture. 

What's Travelport?

Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to connect through personalized content to agencies and travelers. The world is changing, and our industry must change with it. We're leading the change; we are the change. 

We are on a mission to power the future of travel.

Come and be part of an organization that is committed to building a culture of inclusivity built upon a diverse workforce that is reflective of the communities in which we operate.

What does a great Corporate Travel Coordinator do?

As a Corporate Travel Coordinator you will be supporting and working closely with leaders of the company which addresses their travel needs upon demand.  As well as being the main contact point between our travel fulfilment provider and our travelers you will also be the main contact for the booking tool related issues.

• This is a high visibility position for the leaders of the company which addresses their travel needs upon demand. 
• Reviewing itineraries in the GDS to optimize routes. 
• Look for ways to reduce costs when multiple travelers go to the same destination. 
• Work closely with SLT members and their administrators and assist with all aspects of their travel needs. 
• Establish and maintain strong relationships with all travel suppliers (airlines / OTA's, TMC's, Hotels etc)
• Serve as a main contact point between our travel fulfilment provider and our travelers
• Be a point of contact for booking tool related issues and report or escalate accordingly.
• Handle highly confidential information regarding Travelport employees and company decisions and/or policies. Update our internal Corporate Travel website.
• Review travel reservations to ensure compliance with the Corporate Travel Policy.
• Identify any out of policy reservations and engage directly with the traveller and or their manager to maximise cost savings.
• Maximise cost savings by utilizing all aspects of supplier contracts, free tickets, and any available reward points.
• Maintain multi-tiered rapport and communication with travelers, travel arrangers and senior management, through use of a dedicated web page and emails in order to keep them apprised of new programs and any specific travel related offers.
• Ensure all bookings are captured and transmitted to Safety-Security Provider in co-operation with Travelport Corporate Security.
• Work with various internal departments to secure and negotiate air, hotel, and ground transportation as needed for meetings and or company events.  
• Work in conjunction with Accounts Payable to ensure compliance with the travel policy through ongoing communications and escalation to Internal Audit.
• Reconcile monthly invoices with Accounts Payable and work as needed with corporate credit card administrator and credit card representatives.
• Assist with the creation of quarterly reporting for senior management, which includes spend details, out of policy bookings and all miscellaneous cost savings. 
• Participate in industry associations, attend industry conferences and training seminars to maximise effectiveness and job knowledge
• Work after hours and on weekends if required. 

Who we are looking for in this role:

• Direct travel agency experience and extensive knowledge of the travel industry would be an advantage 
• Knowledge and experience of airline fares and pricing
• If you have GDS experience that would be great, otherwise training and support will be provided.
• Knowledge of complex airline routings, international faring, and international document requirements would be advantageous, however training and support will be provided
• Possess exceptional interpersonal and communication skills in dealing with all employee levels, senior management, and travel suppliers as well as the ability to work independently.
• Working knowledge of Microsoft Word and Excel. 
• Must be skilled in problem solving, be able to work against deadlines and under pressure and have the ability to handle daily high volume travel requests, and address traveller inquiries in a timely manner

Our ambition is to hire for potential not just experience, and you're likely to succeed if you:

• Are always ready to give it your all and deliver high quality work
• Are excited to use your creativity and innovative thinking to try new things
• Take responsibility and own your work 
• Are courageous and ambitious to challenge what's been done before

Benefits of working at Travelport 
We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance. We offer a comprehensive benefit program that includes medical, dental, vision, employer paid Disability and Basic Life Insurance, Voluntary life options, a competitive 401(k) match, as well as many other voluntary benefits to fit your specific needs. We make health and wellness a priority and offer a generous paid time off policy as well as contributing to our communities with an annual volunteer day off.  We also offer a New Child leave policy, where the birthing parent receives 16 weeks of paid time off, and the non-birthing parent receives 8.

Interested? We'd love for you to get in touch!

We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed. 

Finance's primary objective is to drive increase shareholder value, in a controlled and sustainable manner though four key deliverables

• Supporting our team and talent
• Deliver on 'business as usual'
• Optimise and continually improve
• Control the business and manage risk

Travelport is a worldwide travel retail platform. Our next-generation virtual marketplace connects travel buyers and travel sellers, that share our passion for delivering exceptional travel experiences.

Unconflicted and independent, we are re-inventing a simpler future for travel's complex ecosystem.

Our platform gives the industry the power to help people see the world. We make it simple for businesses like airlines, hotels, and car rental companies to connect to agencies and travelers, through personalized and engaging content.

We are a diverse and inclusive workforce, representative of the communities and customers we serve. We are socially responsible, and we give back to our communities.

We encourage our people to think differently and have the courage, confidence, and ambition to challenge what has been done before.

Travelport is on a mission to make Travel easier and more rewarding for everyone.