Corporate Business Analyst I

Summary

As part of the Enterprise Project Management Office (EPMO), this position is a strategic partner that collaborates with business owners to deliver value for customers and employees by facilitating consistent delivery of projects. Builds and continuously develops relationships with bank users, all levels of management, and vendors to increase the operational capability of the EPMO to deliver our offered services. This position is considered a representative of the EPMO to all levels of bank groups and management, and professionalism and diplomacy to gain trust is critical to the success of the position. The Business Analyst I will perform in a highly visible bank-facing role by performing detailed business requirement, data, and workflow analysis for small to medium projects. Gather business requirements and write functional requirements and user stories to guide system development and configuration. Create user acceptance testing plans and lead user acceptance testing. Perform process design/redesign and process improvement. Participate in the creation of user procedures, process flow, and training. Adhere to the processes and best practices as set forth by the EPMO.

This is a Corporate position which may be located at an available bank division location across our eight-state footprint in AZ, CO, ID, MT, NV, UT, WA, or WY. The entry rate for this position is $56,762.89 / per year (calculated for Kalispell, MT).  

All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.

Description

• Perform process design/redesign, process improvement, workflow analysis, and data analysis. Working with subject matter experts and stakeholders at all levels of the organization, analyze processes, provide industry best-practices, and make recommendations for management/stakeholders to consider. Facilitate workshops, presentations, and training sessions to all levels of the organization to develop awareness across the entire organization for business improvement and standardization efforts. As assigned, lead large, enterprise scale process improvement, process management, and standardization efforts independent of project management.
• Gather business requirements and conduct detailed analysis on business requirements. Facilitate the elicitation of business requirements with project stakeholders at all levels. Elicitation includes utilizing a wide variety of methods, such as interviews, document analysis, requirements workshops, and workflow analysis. Responsible for the accuracy and thoroughness of elicited requirements. Write functional requirements and user stories based on business requirements to guide system development and configuration.
• Create user acceptance testing plans and lead user acceptance testing. Participate in the creation of user procedures, process flow, and training.
• Responsible for business case analysis for new projects and strategic programs to enable the project review committee to make data-backed decisions regarding project approval and prioritization in relation to strategic plans. Analyze resource needs and availability for proposed projects. Discover, analyze, and scope inter-related initiatives to help the project managers, sponsors, and senior-level stakeholders make informed decisions. Conduct post-mortem (look back) analysis on projects to determine if ROI and stated objectives were reached. This work includes the examination, exploration, and evaluation of organizational, corporate, and bank level strategic objectives
• Governance: Adhere to and support the use of governance, security and risk management practices.
• Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Required/Preferred

Education Level

Description

Required

Bachelor’s Degree

Bachelor's Degree in a business-related discipline, such as organizational management, marketing, finance, or information technology.

Experience

Required/Preferred

Experience Level

Description

Required

3 years

Minimum 3 years of increasingly responsible professional work experience in fields of business analysis and/or process design and improvement. Minimum of two years in a Business Analyst role.

Required

Knowledge Of

Experience in the use of Microsoft Office (Word, Excel, and Powerpoint) and modeling tools, such as Visio.

Preferred

Knowledge Of

Technical experience and knowledge are strongly preferred. Banking experience is strongly preferred.

Would an equivalent combination of relevant education and work experience be considered?:  Yes

License/Certification

Required/Preferred

License/Certification

Description

Required Skills and Abilities

• The ability to motivate or influence internal or external senior level professionals is a critical part of the job, requiring a significant level of influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogues, as well as a professional level of written communication skills are essential to the position.
• Demonstrate diplomacy, professionalism, solid leadership skills, and strong communication, written and inter-personal skills, including ability to present ideas in user-friendly language.
• Proven strong problem solving, analytical and technical skills to understand and identify business needs, to determine appropriate solutions and to communicate needs to business units and management for acceptance and implementation.
• Ability to facilitate workshops to gain buy-in across the organization for business improvement and process standardization efforts.
• Ability to elicit cooperation from a wide variety of sources, including upper management, coworkers, and customers.
• Excellent relationship development skills, with the ability to balance work and interaction with bank and corporate stakeholders using a customer-oriented attitude.
• Highly self- motivated and directed.
• Ability to conform to shifting priorities, demands, and timelines.
• Ability to effectively prioritize and execute tasks in a high-pressure environment with minimal supervision.
• Ability to work in a team-oriented, collaborative environment.
• Employee must be capable of interacting calmly and professionally with a variety of people from diverse backgrounds at various levels within and outside of the organization.
• Employee must be capable of regular, reliable, and timely attendance.

Additional Requirements

Travel

Up to 10% travel required: (e.g. 2 days/month) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Travel will be necessary to conduct the duties of this job, and the employee must have the ability to drive and have proper licensing.

Working Conditions

Environment:  Indoors, a climate-controlled shared work area.

Noise Level:  Moderate noise; not extreme or excessive; within reasonable limits.

Lifting:  Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Vision

Close visual acuity to prepare and analyze data and figures, view a computer terminal, and read the computer screen, printed materials, and handwritten materials.

Physical Activities

Frequency

Balancing: Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces.

Infrequent – rare.

Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.

Infrequent – rare.

Crawling: Moving about on hands and knees or hands and feet.

Infrequent – rare.

Crouching: Bending the body downward and forward by bending leg and spine.

Infrequent – rare.

Feeling: Perceiving attributes of objects such as size and shape, temperature or texture by touching with skin, particularly that of the fingertips.

Infrequent – rare.

Fingering: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand as in handling.

Daily.

Grasping: Applying pressure to an object with the fingers and palm.

Infrequent – rare.

Kneeling: Bending legs at knee to come to a rest on knee or knees.

Infrequent – rare.

Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position.

Infrequent – rare.

Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.

Infrequent – rare.

Pulling: Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.

Infrequent – rare.

Repetitive Motion: Making substantial movements (motions) of the wrists, hands, and/or fingers.

Daily.

Stooping: Bending body downward and forward by bending spine at the waist.

Infrequent – rare.

WHAT WE OFFER

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position.  We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, and paid sick, holiday, and vacation time.  Visit our website for more details!

COMPANY OVERVIEW:  We are a family of banks whose unique local presence reflects the communities we serve.  We welcome the opportunity to grow and change as our customers and communities do the same.  Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website.  Check it out!  

We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.