Copy Services Associate

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

RESPONSIBILITIES

• Assist with Copy Services production; operate and maintain high volume of reprographic and finishing projects, reviewing client requirements to the final states of reproduction and distribution, performing copying, printing, finishing of digital print including binding and lamination.
• Handle all materials received in shipping/receiving; receive, review, receipt, document, prepare, identify, separate, deliver, transport, etc.
• Properly creates FedEx labels for domestic and international shipments; adhering to all compliance requirements
• Physically distribute mail and courier packages by cart, dolly or hand truck to and from various departments throughout the campus/buildings
• Assist in setting up/tearing down conference rooms; ensuring floor layouts are followed, requested equipment and supplies are in rooms and then placed back into storage
• Answer and route incoming calls appropriately
• Maintain quality customer service by providing friendly and responsive processing and distribution of mail, packages, and print services projects
• Able to remain calm and adaptable under pressure in a dynamic work environment
• Will cross train on other tasks within the office services team
• Other tasks as assigned by site manager

QUALIFICATIONS

• Minimum high school diploma required
• Two-years minimum experience with reprographics, copy, finishing, laminating experience is preferred
• Two-years minimum experience with Microsoft Office Products; Outlook, Teams, Word, Excel
• Shipping and receiving experience preferred
• Strong work ethic; ability to remain diplomatic in stressful situations, team oriented, and capacity to build strong working relationships both within the team and with external stakeholders
• Exhibits super verbal and written skillset and customer service skills
• Possesses sound judgement, ability to problem solve and able to recognize when to escalate situations
• Able to maintain confidentiality while working with highly sensitive material