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Form of workPumpMan NYC, a PumpMan Holdings company, serves New York City's five boroughs and the Tri-State region for more than 90 years. PumpMan NYC services all makes and models of commercial, industrial, and municipal water and wastewater pumps, motors and pump systems. Come and Grow with a Leader in the Industry ...
PumpMan NYC has an exciting opportunity for a Controls and Automation Manager to join our team in Astoria, NY . Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing our service team members to ensure the team's objectives and sales goals are met. Help create the layout of electrical and mechanical control systems Help program the automation process and modify existing programs Ensure the company is using the most safe and productive system possible Direct and manage employee training program to continuously upgrade skills and capabilities.
Oversees the timely completion and accuracy of work orders to assure necessary parts are received accurately, timely and in accordance with inventory controls. Handling customer service complaints and concerns quickly and professionally to maintain good customer relationships and to ensure repeat customers. Oversee the scheduling of our technicians for small to large projects with tactical skills to continuously adjust and adapt scheduling to changing needs.
Coordinate and manage weekly service meetings. Interprets job orders, field service requests and estimates worker hour requirements for completion of job assignments. Recommends measures to improve production methods, equipment performance, and quality of product.
Analyzes and resolves work problems or assists workers in solving work problems. Maintains required stock of pumps, parts, fittings, pipe, and related material on the service truck. Performs duties in a professional manner and works well with others or in a team setting.
Observes safe work practices and safety methods; performs other duties as assigned. Work with GM and Finance Manager to forecast and report service financial information Oversee the company's Safety Program. Required Qualifications: Knowledge of Electrical Controls and Electric Motors.
Knowledge of Pumps and Pump Systems a plus. Experience with an electro-mechanical repair shop or electrical contractor. Knowledgeable of the electro-mechanical industry and technology trends.
Excellent leadership, communication, sales, and customer service skills in previous service or sales management roles. Computer literacy and strong organizational skills Strong creative thinking and problem-solving skills Experience with repairing mission critical systems under tight deadlines. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
Must have a valid driver's license. Compensation/Benefits: Competitive Base Salary Family Medical, Dental, and Vision $4,000 Annual Payment, If You Opt Out of Enrolling in the Medical Plan Wellness Program: Gift Card for: Annual Physicals, Gym memberships Referral Bonus up to $3,500 - Bring in your friends, contacts, colleagues and get paid!!! 401(k) Profit Sharing Plan Basic Life and AD&D Insurance Paid Time Off and Holidays Steady Work Schedule
