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Form of workAs a UW employee, the incumbent has a unique opportunity to change lives on UW campuses, in the State of Washington, and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world. UW is committed to attracting and retaining a diverse staff; every employee's experiences, perspectives and unique identities will be honored at the University of Washington. Together, the UW community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UW Information Technology (UW-IT) is the central IT organization for the University of Washington. UW-IT provides strategic planning, oversight, and direction for UW's extensive IT infrastructure, resources, and services. UW-IT partners with the UW community to enable innovation, learning, discovery, and service.
The Content Management Specialist plays a critical role in helping ensure UW employees are successful with their use of Workday and related financial processes. The Content Manager is primarily responsible for encouraging adoption and successful usage of the UW Finance knowledge base. This role will be responsible for both content creation and monitoring the success/effectiveness of that content, coordinating among subject matter experts in Finance to solicit, vet, and finalize support materials according to data-driven trends and engagement with campus administrators. This position will create guidelines for what information is captured, by whom, how it's accessed, and how to keep it from growing stale. The incumbent will work closely with key stakeholders across the university to maintain consistency across content, and align the content strategy with existing content design standards. They will play a significant role in the development of a successful and effective knowledge base and will have a direct impact on employees day to day.
This position is also responsible for translating complex technical concepts into understandable and relatable terms and ensuring Workday Finance end-users are provided with comprehensive support materials. The candidate must possess strong people skills, including the ability to build trust and relationships with key stakeholders, team members and staff.
REQUIREMENTS:
DESIRED:
CONDITIONS OF EMPLOYMENT:
Hybrid environment. When in the office, the work will be in an open office environment where incumbent will contribute to collaborative teamwork focused on problem-solving. Daily interactions with other team members, subject matter experts and stakeholders at all levels of the organization. While the general working hours are within Monday through Friday, 8 a.m.-5 p.m., the Director will, on occasion, need to adjust hours to accommodate the business needs and deadlines.
Application Process:The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
