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Form of workJob Description
Infosys is seeking a Content Center Engineer position you will act as a professional across the different stages of project. You will gather both technical and functional requirements, You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualifications:
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Location for this position is Dallas, TX. This position may require 20% travel.
At least 2 years of Relevant Information Technology experience
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. we are not able to sponsor at this time.
Preferred Qualifications:
At least 2 year of experience in build/modify/migrate/support Cisco Contact Center solutions.
At least 2 year of experience working with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data
Good knowledge on Contact Center solutions like Cisco, Genesys cloud, AWS Connect, Nice InContact
Knowledge in automation and API integrations
Knowledge of Agile methodology
Excellent Analytical and Communication skills
Ability to work in team in diverse/ multiple stakeholder environment.
Logical thinking and problem-solving skills along with an ability to collaborate.
Experience and desire to work in a Global delivery environment.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
To learn more about Infosys and see our ideas in action please visit us at www.Infosys.com
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Infosys is seeking a Content Center Engineer position you will act as a professional across the different stages of project. You will gather both technical and functional requirements, You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualifications:
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Location for this position is Dallas, TX. This position may require 20% travel.
At least 2 years of Relevant Information Technology experience
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. we are not able to sponsor at this time.
Preferred Qualifications:
At least 2 year of experience in build/modify/migrate/support Cisco Contact Center solutions.
At least 2 year of experience working with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data
Good knowledge on Contact Center solutions like Cisco, Genesys cloud, AWS Connect, Nice InContact
Knowledge in automation and API integrations
Knowledge of Agile methodology
Excellent Analytical and Communication skills
Ability to work in team in diverse/ multiple stakeholder environment.
Logical thinking and problem-solving skills along with an ability to collaborate.
Experience and desire to work in a Global delivery environment.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
To learn more about Infosys and see our ideas in action please visit us at www.Infosys.com
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
