Contact Center Agent I

JOB CATEGORY: CALL CENTER / CONTACT CENTER / ADMINISTRATION 

This position serves as a liaison between PMS and our current and potential health center customers. Performs a variety of duties including patient appointments. Under the direction of the Contact Center Manager, effectively solves customer issues, complaints, and inquiries; keeps customer satisfaction at the core of every decision and behavior.
A remote schedule is possible after 90 days of training and probation.