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Join Our Team as a Customer Service Representative!
Robert Half has an opening for an articulate, highly-skilled Customer Service Representative in the growing Financial Services industry. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative opportunity is located in San Antonio, Texas, and is a long-term contract / temporary to hire engagement.
What you get to do every day
- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
- Manage and place incoming telephone calls
- Field and send written business correspondence
- Give exceptional customer service in a timely fashion- Proficiency in Customer service software
- Skills in Call Center Metrics
- Good understanding of Fast Paced Call Center
- Comprehension of Direct Phone Calls
- Practical knowledge of Administrative skills
- Earlier work involving High Volume Call Center
- General familiarity with Customer experience
- Solid understanding of High-Volume Data Entry
- Quality experience with call centers
- Solid understanding of Microsoft Office Suites
- Proven knowledge of commercial banking
- Hands-on experience with Multi-line Phone Systems
- Prior experience with Computer Data Entry
- Expertise in Microsoft Excel
- Command of customer service
- Experience with Banking Services
- Resolve Customer Service experience
- Previous experience working with Inbound Call Center
- Wide ranging experience with Call Center Operations
- Experience with Inbound Telephone Calls
- Well-founded grasp of Financial Services
- Call Center Customer Service experience
- Ability to recognize, evaluate, and resolve problems effectively
- Ability to navigate multiple computer systems and applications
- Supportive, positive attitude with a professional demeanour applied to all tasks
- Strong customer service and office administrative skills
- Strong communication and social skills and able to receive criticism well
- Ability to interact effectively with internal and external partners and clients/customers
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Hands-on knowledge of MS Office Suite
- 3+ years of past relevant experience
- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half has an opening for an articulate, highly-skilled Customer Service Representative in the growing Financial Services industry. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative opportunity is located in San Antonio, Texas, and is a long-term contract / temporary to hire engagement.
What you get to do every day
- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
- Manage and place incoming telephone calls
- Field and send written business correspondence
- Give exceptional customer service in a timely fashion- Proficiency in Customer service software
- Skills in Call Center Metrics
- Good understanding of Fast Paced Call Center
- Comprehension of Direct Phone Calls
- Practical knowledge of Administrative skills
- Earlier work involving High Volume Call Center
- General familiarity with Customer experience
- Solid understanding of High-Volume Data Entry
- Quality experience with call centers
- Solid understanding of Microsoft Office Suites
- Proven knowledge of commercial banking
- Hands-on experience with Multi-line Phone Systems
- Prior experience with Computer Data Entry
- Expertise in Microsoft Excel
- Command of customer service
- Experience with Banking Services
- Resolve Customer Service experience
- Previous experience working with Inbound Call Center
- Wide ranging experience with Call Center Operations
- Experience with Inbound Telephone Calls
- Well-founded grasp of Financial Services
- Call Center Customer Service experience
- Ability to recognize, evaluate, and resolve problems effectively
- Ability to navigate multiple computer systems and applications
- Supportive, positive attitude with a professional demeanour applied to all tasks
- Strong customer service and office administrative skills
- Strong communication and social skills and able to receive criticism well
- Ability to interact effectively with internal and external partners and clients/customers
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Hands-on knowledge of MS Office Suite
- 3+ years of past relevant experience
- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
