Contact Center Agent

Are you someone who is looking for a Contact Center Agentposition? Are you able to create a difference with your reliable sense of Contact Center Agent skills? Look no further! Adecco is assisting one of its clients in their search for a Contact Center Agent – On-Site in DUBLIN OH Zip Code 43017

This will be a Temp to Perm Opportunity - join a company to have your next career with!

Pay rate: $18.00 per hour.

***Workers are eligible to earn a $1,000 bonus in December and $500 in January # Hours by 2/8/2024: 152 hours***

Shift:

·       Monday to Friday 12:30 pm to 09:00 pm EST

 For instant consideration for this role, click on Apply Now!

Job Description:

•       Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.

•       Perform research using available resources as needed to provide required information to callers.

•       Identify and escalate more complex issues to the research team

•       Complete necessary administrative work as needed and complete call logs accurately

•       Other projects as assigned by supervisor.

Education/Certification Requirements:            

·       High School Diploma

Skills:

•       Good verbal and written communication skills

•       Dependable and able to adhere to schedule

•       Effective problem-solving skills

•       Effective listening skills

•       Customer service orientation

•       Attention to detail

•       Ability to work effectively in a high volume and sometimes stressful work environment.

•       Ability to read, write, and speak English

•       Ability to sit at work-station for long periods of time

 

Our associates' benefits include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our benefit offerings allow employees to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records

 

Pay Details: $18.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.