Consumer Relations Coordinator - Cpht Grant

The Consumer Relations Coordinator (CRC) is a client centered individual who performs duties linking patients and families with third party payer programs, health and behavioral benefit services and linkage to social services and community-based resources. The CRC works closely with community partners to plan and execute various outreach events and connect residents of the community with a variety of health and social resources to ultimately optimize community health and wellness.

Reports to: Outreach and Enrollment Manager

1. High school graduate or General Educational Development (GED) certificate with two years of experience in a community organization linking individuals to health and social services.

2. Certified Enrollment Counselor (CEC) Certificate preferred. If not certified, must be able to complete training within 30 days of hire and maintain certification annually.

3. Current California driver’s license (Class 3), car in excellent running condition and proof of car insurance required.

4. Must have exceptional oral and written skills and public speaking experience.

5. Must have pleasant, patient- oriented attitude and a professional appearance.

6. Experience in or a working knowledge in a managed care environment preferred.

7. Must pass the pre-employment Spanish exam and be able to demonstrate fluidity in translating, reading and writing.

8. Ability to utilize a personal computer with a working knowledge of Microsoft Word, Excel, and Power Point programs.

9. Willing and able to work a flexible and sometimes variable schedule.

10. The Practice Management Information access level is 2.

Northeast Valley Health Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Northeast Valley Health Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.