Consumer Protection Investigator Trainee

Salary: See Position Description
Location : Nassau County, NY
Job Type: Open Competitive
Job Number: 87-089
Department: See Below
Opening Date: 02/08/2024
Closing Date: 2/28/2024 11:59 PM Eastern
Exam Date: April 13, 2024
Fee: $50.00
Salary & Other Information
ANNOUNCED FOR:
DEPARTMENT OF CONSUMER AFFAIRS, NASSAU COUNTY
SALARY: $35,790 - $73,494(under the current collective bargaining agreement)
Duties
Under direct supervision, the duties require the exercise of judgment in learning and assisting in conducting investigations and inspections of consumer frauds and unfair practices against consumers, and those required in the regulation of the taxi and limousine industry.
NOTE: This is a competitive class trainee position. The period of trainee service shall be not less than one year and not more than two years from the date of appointment from an appropriate eligible list, the service to be of such designated length as to satisfy the training and experience requirements for Consumer Protection Investigator I. Upon the satisfactory completion of the designated trainee service, which also serves as the probationary period, a Consumer Protection Investigator Trainee shall attain permanent status as Consumer Protection Investigator I.
NOTE: Trainee positions are subject to Rules XVII and XIX of the Nassau County Civil Service Rules in relation to the term of probation.
Minimum Qualifications
Must be met on or before the closing date:
Training and Experience
Graduation from high school.
Necessary Special Requirement
Continuing possession of an appropriate class, valid New York State Driver License.
NOTE: SEE ITEMS NOS. 1 AND 2 OF GENERAL INFORMATION.
Supplemental Information/Subject of Examination/General Information
HOW TO APPLY:
ONLINE APPLICATIONS are available at www.nassaucivilservice.com The advantages of filing electronically include the storage of submitted applications in your personal user account and application processing fee payment by credit/debit card.
Additionally, our Examination Announcements webpage includes a link entitled Job Descriptions and Job Interest Cards, which offers the opportunity to view class specifications and fill out a form so that you may receive an email notification when an open competitive examination for a particular title is announced in the future.
PLEASE NOTE: Computers are available to file electronic applications in our office at 40 Main Street, 2nd Floor, Hempstead, NY from 9:00 AM to 4:45 PM, Monday thru Friday. In accordance with our goal of making the Nassau County Civil Service Commission a paperless agency, no hard copy application is available.
RESIDENCY: SEE ITEM NO. 5 OF GENERAL INFORMATION.
FEE: NON-REFUNDABLE Processing Fee must be submitted for each separately numbered examination for which you apply. This fee must be paid by credit or debit card.
CAREFULLY REVIEW THE MINIMUM QUALIFICATIONS ON THIS ANNOUNCEMENT TO ENSURE THAT YOU MEET THEM, AS THIS IS A NON-REFUNDABLE PROCESSING FEE. Applications submitted without proper payment will be rejected without review.
APPLICATION FEE WAIVER: A waiver of application fee will be allowed if you are unemployed and primarily responsible for the support of a household. In addition, a waiver of application fee will be allowed if you are determined eligible for Medicaid, or receiving Supplemental Security Income payments, or Public Assistance (Temporary Assistance for Needy Families/Family Assistance or Safety Net Assistance) or are certified Job Training Partnership Act/Workforce Investment Act eligible through a State or local social service agency. Active-duty military service members and military veterans shall be exempt from the payment of application fees. All claims for application fee waiver are subject to verification.If you can verify eligibility for application fee waiver, when prompted to submit the application processing fee, choose the Fee Waiver option. Follow the directions regarding downloading and submitting the required fee waiver form.
SPECIAL TEST ACCOMMODATIONS: If you have eithera temporary or permanent disability andarein need of reasonable test accommodations, and/or are in need of an alternate examination date due to a conflict with either a Religious Observance or Military Service Commitment, please answer "yes" to the appropriate question(s) in the application.
NOTE: SEE ITEM NO. 6 OF GENERAL INFORMATION REGARDING ADDITIONAL CREDITS FOR VETERANS, AND FOR CHILDREN/SIBLINGS OF FIREFIGHTERS/POLICE OFFICERS WHO QUALIFY UNDER SECTIONS 85A/85B OF CIVIL SERVICE LAW. IF YOU BELIEVE YOU QUALIFY FOR SUCH CREDITS, ANSWER "YES" TO THE APPLICABLE QUESTION(S) IN THE APPLICATION.
VACANCIES: SEE ITEM NO. 4 OF GENERAL INFORMATION FOR INFORMATION REGARDING VACANCIES AND BACKGROUND CHECK REQUIREMENTS FOR APPOINTMENT TO CERTAIN POSITIONS.
NOTE: More than two no-responses to canvass letters will result in the removal of a candidate from the eligible list.
TOTAL TIME ALLOWED FOR EXAMINATIONS HELD ON THIS DATE MAY NOT EXCEED EIGHT HOURS.
SUBJECT OF EXAMINATION: A written test designed to evaluate knowledge, skills and /or abilities in the following areas:
Preparing written material - These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.
Understanding and interpreting written material - These questions test for the ability to understand and interpret written material. You will be presented with brief reading passages and will be asked questions about the passages. You should base your answers to the questions only on what is presented in the passages and not on what you may happen to know about the topic.
Evaluating information and evidence - These questions test the candidates' abilities to evaluate and draw conclusions from information and evidence. Each question consists of a set of facts and a conclusion based on the facts. The candidate must decide if a conclusion is warranted by the facts.
Test guide: A Guide for the Written Test for Investigators is available at the New York State website: .
NOTE: Unless otherwise notified, candidates are permitted to use quiet, hand held, solar or battery powered calculators. Devices with typewriter keyboards such as computers, spell-checkers, personal digital assistants, address books, language translators, dictionaries, and any similar devices are prohibited.
NOTE: If you have not received notice within three days of the examination date of April 13, 2024, call the Commission (572-2713).
IT IS THE RESPONSIBILITY OF THE CANDIDATE TO NOTIFY THIS COMMISSION, IN WRITING, OF ANY CHANGE OF NAME, MAILING/LEGAL/EMAIL ADDRESS, OR PHONE NUMBER: INDICATE EXAMINATION NUMBER AND TITLE, AND YOUR SOCIAL SECURITY NUMBER.
DISABLED VETERANS: Visit our homepage at www.nassaucivilservice.com to view information (including a downloadable credit request form) on a recent amendment to the New York Constitution regarding the award and use of additional credits for certain disabled veterans on civil service examinations.
GENERAL INFORMATION
1. APPLYING: Inquiries should be directed to the Executive Director, Nassau County Civil Service Commission. The Commission does not accept responsibility for non-delivery or delivery delays of emails due to issues with your email account. The Commission reserves the right to reject for lateness or to accept applications filed after the advertised filing period.
2. TRAINING AND EXPERIENCE: The burden of establishing qualifications to the satisfaction of the Commission shall be upon the applicant. For the purpose of meeting the training and experience requirement of any examination, no credits shall be given for any work experience which is determined by the Commission to have been gained or acquired in violation of the provisions of the Civil Service Law.
Where required, certificates, licenses, and military separation papers (DD214) must be submitted with your application. Proof of claimed education, (copy of your high school diploma, Military, GED, New York State or comparable Equivalency Diploma) may be required to be submitted with the application. If education beyond high school is required, official transcripts must be submitted directly to us by the school
College education is considered at the rate of 30 credits completed per year.
For open competitive qualifications only, paid experience, if other than on a full time basis will be prorated.
Volunteer experience may be accepted if verifiable, and the experience claimed must have been in a structured program. Documentation signed by an official of the agency indicating hours per week, level of work, etc. must be provided.
Where additional experience may be substituted for an academic degree/diploma, the interpretation of the note, generally, is that for a full substitution, the underlying educational requirement for a Master's degree must be a Bachelor's degree; for a Bachelor's degree, it must be a High School Diploma/High School Equivalency Diploma; for a High School Diploma, it must be satisfactory completion of tenth or eighth grade education, as appropriate.
3. THE EXAMINATION: You must bring the official notice for admittance to the examination. Approved candidates will be notified when and where to appear for examination. If an application is rejected, the candidate will be notified.
CANDIDATES APPLYING FOR EXAMINATIONS ADMINISTERED BY OTHER JURISDICTIONS WITHIN, AND INCLUDING, NEW YORK STATE SHOULD CONTACT THIS OFFICE NO LESS THAN TWO WEEKS BEFORE THE DATE OF THE WRITTEN TEST AS IT OTHERWISE MAY NOT BE POSSIBLE TO MAKE ARRANGEMENTS. FAILURE TO PROVIDE SUCH INFORMATION MAY RESULT IN DISQUALIFICATION FROM ONE OR MORE EXAMINATIONS IN THE SERIES.
Candidates may be fingerprinted at the time of the examination and subsequent thereto, as required.
Total time allowed for examinations held on a particular date may not exceed eight hours.
Alternate examination date requests must be made to this Commission as soon as the conflict/problem arises; documentation is required, and will be reviewed against established criteria. In the event of illness, written verification from a professional health care provider is required. Generally, the alternate date that examinations can be administered is no later than the Friday following the original test date.
The Commission reserves the right, after this announcement is issued, to subdivide the examination and/or require a specific passing mark in one or more of such subdivisions in order that a candidate be considered further for eligibility. Notice of such arrangement will be given in the examination instructions.
A record of disrespect for the requirements and processes of law, including repeated traffic offenses or disregard of summonses for traffic offenses, is grounds for disqualification for examination, or after examination, for certification and appointment.
Examinations prepared and rated by the New York State Department of Civil Service will be in accordance with Section 23-2 of the Civil Service Law.
Examinations prepared and rated by the Nassau County Civil Service Commission will be in accordance with the rules and regulations of this Commission.
4. ELIGIBLE LISTS, PLACEMENT, AND ADDITIONAL REQUIREMENTS FOR APPOINTMENT TO CERTAIN POSITIONS:
Vacancies: Eligible lists resulting from examinations may be limited to a sufficient number of passing candidates to fill vacancies. Additional candidates may be processed for certification from the lists as the need arises.
All eligible lists shall be established for four years unless the Executive Director deems it appropriate to expire an eligible list before the end of the four-year term from establishment.
Candidates must be psychologically and physically fit to perform the duties required for the position. Medical or psychological examination may be required.
When there is a need for employees to fill vacancies on a part time basis the eligible list may be canvassed for that purpose.
Changing conditions occasionally result in certification and offers of employment at higher or lower salaries than those announced.
Special Requirement for Appointment to CERTAIN positions in School Districts and BOCES: Per Chapter 180 of the Laws of 2000, and by Regulations of the Commissioner of Education, to be employed in a position designated by a school district or BOCES as involving direct contact with students, a clearance for employment from the State Education Department is required. If you are considered for such a position, you will be instructed at the appropriate time as to your responsibilities in this clearance process (if fingerprinting is required, there may be an additional fee which you may be responsible for).