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Form of work Redwood Credit Union is a not-for-profit financial institution that believes in people over profits. Our mission is to passionately serve the best interests of our Members, team members, and communities. Sticking to that vision has made us one of the most loved financial partners in the many communities we serve. In fact, RCU is the 8th largest credit union in California-and growing. Due to this growth, we recently completed construction on our new, 8-acre campus in Napa and are ready to welcome more than 500 valued team members!
Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. That people-first approach holds true for our employees, too. Our work environment is built on service and trust. It's all possible with a leadership team committed to hiring talented people and helping them develop their careers.
If this sounds like a place you'd like to be, we're eager to meet you!
The Consumer Loan Funder will plan, prepare and organize Consumer Loan documentation to ensure accurate and expeditious loan closings while providing superior Member service.
Essential Functions
- Responsible for the timely and accurate coordination, processing and funding of all loans files including reviewing and interpreting underwriting conditions.
- Receive funding packets as assigned by department and manage funding from the various incoming channels.
- Analyze Loan approval conditions in loan origination system (LOS). Verify the accuracy and integrity of all loan data entered into the system including but not limited to Membership, names, addresses, government monitoring information, loan information (i.e. loan amount, interest rate, terms, KBB/NADA/Black Book/MSRP information, income, etc.).
- Manage and continue to maintain all data and updates within the LOS throughout the funding process
- Communicate and follow-up with Members/vendors regarding loan status and request and manage the timely return of required documentation needed to fund loan.
- Discuss loan options and programs with Members and vendors to ensure quality Member service.
- Identify cross sell opportunities that will benefit Member.
- Analyze credit report, credit applications to ensure credit requirements and loan policies are met.
- Verify Members income by paystubs and or analyze personal & business tax returns to ensure income and loan policy requirements are met.
- Interact with vendors in person and over the phone and answer vendor questions in regard to retail installment sales contracts, rates, reserve programs and general lending programs.
- Ensure loan files are complete prior to auditing function.
- Ensure confidentiality and safeguard sensitive Member financial information.
- Evaluate pipeline to ensure loan files are funded within set RCU service standards and that production goals are met.
- Complete daily funding balancing and create various reports and spreadsheets as requested.
- Research and resolve Member or employee concerns as directed.
- Compose and type general correspondence including emails, letters, memo communication for staff, vendors and Members
Knowledge and Abilities
- Thorough knowledge in the use of Internet-based loan origination software.
- Knowledge of lending principles, practices, rules, regulations and sales.
- Ability to calculate income from paystubs, tax returns and or business returns.
- Skill in the operation of personal computers and general office equipment.
- Ability to communicate effectively both verbally and in writing.
- Ability to establish and maintain effective working relationships with a diverse group of people including vendors and other Credit Union employees.
Education/Experience
- A combination of education and experience equivalent to a high school diploma, plus 1 to 2 years' experience in consumer lending industry or closely related field.
$23.71 - $29.45 an hour
Compensation: Base starting range: $22.00 to $29.00 per hour commensurate with experience.
Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
Redwood Credit Union offers a robust benefits package to our eligible employees including:
Competitive medical, dental, and vision insurance, mental health offerings
Employee performance incentive plan
Salary Advancement- Merit increase based on performance
401(k) program with employer match
Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
RCU Discounts and Perks-
- RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
- RCU employees are eligible for a 1% discount on all recreational or boat loan products
- 2% discount off Visas and LOC Loans through RCU
- 0% interest on garment, fitness, or home office equipment loan of up to $500
- 100% financing for employee purchased homes!
Why work for Redwood Credit Union?
Local financial institution, providing unparalleled service since 1950
Top 5 Healthiest Credit Union in the USA, rated by Glatt Consulting
Voted Best Places to Work in the North Bay 18 years in a row
World-class employee engagement scores
Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
Recognized by Forbes as one of "America's Best Small Employers 2023"
Internal Team Members
If you are a current Team Member, please apply through the internal careers page located in RCUNET.
Service ~ Trust ~ People ~ Cooperation
We are an Equal Opportunity Employer
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