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Form of workPosition Summary:
Loan Originator's primary dutyis making sales by outbound dialing and use of electronic means of communication to generate and develop business from loan applicants with various financial needs. Loan Originator provides residential mortgage loans to borrowers looking to purchase real estate or refinance an existing mortgage and generates leads to increase production. Primarily responsible for working with customers interested in identifying and obtaining permanent FHA/VA and conventional mortgage loans and other residential mortgage programs that best meet the customer's financial needs and objectives and adhering to the requirements of federal registration under the SAFE Act. Interviews applicants over the phone to collect and analyze information regarding their income, assets, debts, and credit data as well as their needs, desires, and earnings to determine whether the loan will be an acceptable risk; obtains and analyzes pertinent financial and credit data. Independently assesses the applicant's creditworthiness. Has authority to issue pre-qualification statements of borrowers' eligibility. Loan Originators possess strong communication and negotiating skills and a willingness to provide exceptional customer service.
Qualifications:
- Active MLO license
Essential Job Functions:
Specific tasks will include, but are not limited to, the following:
- Maintain an active Mortgage Loan Originator License.
- Production at or above minimum level of:
- Full-time Loan Originator- 9 or more closed loan transactions in a three-month period (Quarterly).
- Maintain outbound call metrics as established by Company lead prioritization cadence.
- Input and submission of quality files to include complete 1003 and supporting documentation (i.e. income, assets, liabilities and credit), along with proper expectations of processing flow.
- Maintain sales contact and pipeline throughout the entire loan process.
- Effectively communicate, work with, and build relationships with all levels of constituents including culturally and linguistically diverse staff members and external candidates and/or vendors, while operating in a fast-paced customer service driven environment.
- Responsible for generating business through the effective use of the Company provided leads, Company's marketing, leads strategies, and self-generation.
- Responsible for structuring, presenting, and selling the loan to customers.
- Collect required borrower information to recommend appropriate products or programs.
- Regularly follow up with potential applicants via telephone, email, or written correspondence to ensure each applicant understands each program.
- Development of sales based skill set including the ability to build customer base and secure new mortgage loan opportunities within existing and potential customer base.
- Learn Company systems to include LOS and CRM to effectively operate within Company prescribed contact strategies.
- Contact potential customers via telephone and email.
- This position may require occasional overtime and travel
- The employer shall, in its discretion, modify or adjust the position to meet the company's changing needs.
- This job description is not a contract and may be adjusted as deemed appropriate at the employer's sole discretion.
- The Loan Originator is expected to maintain satisfactory attendance and report to work on time every day.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.
