Consumer Advocate

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Summary

Description

The Consumer Advocate will provide peer support to individuals living with HIV/AIDS and their families to promote increased client involvement in their medical care. The Consumer will meet with clients to provide peer support and assist with navigating the HIV system of care. Consumer will provide one-on-one support, home visits, and supports in skill building. Consumer Advocates may also co-facilitate monthly support groups.
JOB DUTIES:
Meet with newly diagnosed and out of care clients to provide peer support 
Provide follow-up to new clients once they have been assigned a case manager. 
Assist clients in navigating the HIV system of care 
Conduct ongoing contact with clients, including phone and face-to-face visits with clients  
Maintain and submit required documentation.  
Work collaboratively with staff to plan and implement client-centered supports. 
Participate in all appropriate meetings, including community meetings on client's behalf 
Promote medical and treatment adherence and increased involvement with self-care by accompanying clients on medical appointments 
Encourage community involvement. 
Follow all guidelines & procedures related to EZ Labor (clocking in & out, reviewing time card, requesting edit sheets, etc) 
Report any significant concerns to supervisor 
Maintain training requirements 
Projects and duties as assigned 
EDUCATION AND EXPERIENCE:
High School Diploma or equivalent preferred. Must be a previous or current client of Ryan White or eligible for Ryan White services and be willing to share HIV status and life experiences with clients. Good writing, verbal and time management skills a must.  A valid driver's license and vehicle insurance are required as this job involves local travel.
 

Volunteers of America South Central Louisiana offers a comprehensive benefit package to include: Health, Dental, and Vision Insurance, 403-B Pension Plan, Short and Long Term Disability Insurances, Life Insurance, paid annual holidays, Vacation and Sick leave.

Equal Opportunity and Affirmative Action employer, Volunteers of America South Central Louisiana, Inc. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.